ATOMOS - Remote

Atomos states that it is possible to control the Shogun 7 Connect by using the App. But it is only possible to pair if being in a range of 2 meters away from the Shogun, then shortly after being paired it will be disconnected and then rapid connect/disconnect happen but none of the controls works if connected. -> Useless

The app “connects” to the atom sync but it doesnt detect my Sony a7S3 camera. Using the Ninja V, not the +. If you guys read these reviews and think my SYNC module may have a problem, please reply to this review. Thx

Initially I could not get the AtomRemote app to pair and form a solid Bluetooth connection with my Ninja V+ using this app. I returned the first Atom X Sync unit and the vender sent a second unit which exhibited the same problem. I contacted Atomos Support and they have sent me a replacement Atom X Sync module which, at my request, they pre-tested for a solid Bluetooth connection. This module from Atomos Support works perfectly with the AtomRemote app to allow full remote control of my Ninja V+ including both record and playback as well as a myriad of other Ninja V+ functions. I have tested the Bluetooth up to 30 feet away from the Ninja V+ and I had no problems maintaining a steady remote control. This app and module greatly extend the utility of the Ninja V+ system.

This app works fine if you update your Ninja’s firmware as instructed, go to the Ninja’s Sync Config tab and pair with the app, then activate Remote mode by tapping the remote icon on the Ninja’s screen. If the app doesn’t work, you haven’t done one or more of those things. Also the support URL is atomos.com/support, not /atomx… no idea where the other reviewer got that. Meanwhile… the app lets you do pretty much anything you can do on the Ninja. Also, if your unit stops recording unexpectedly (like an input cable gets yanked out), your phone will vibrate to warn you. Bonus.

This is a joke. The marketing promotes remote control of the Ninja V. It does not work. The support page: atomos.com/atomx does not exist. Yet another product from Atomos released before it was finished. I was once a fan of Atomos products. This is a major test of my brand loyality.