AT&T Secure Family ® is a device locator & parental control app to help parents or guardians protect their children by offering real-time device location tracking with safety alerts, screen time control, content blocker, website & app usage tracker, and ability to find a lost phone. Secure Family is for AT&T & Cricket Wireless customers. Peace of Mind Just Got A Lot Easier®
KEEP TRACK OF YOUR FAMILY’S DEVICES
* Locate devices in real-time on the Family Map and view location history
* Get location alerts when your child’s device enters or leaves a saved safety area, such as school or home
* Set scheduled alerts on your child’s device location. Are they home from school at 3PM?
* Use Breadcrumb Map as a location tracker to know where your child’s device was during the day
* Get notified when a family member’s device has arrived at a destination with Check In notifications
CONTROL YOUR CHILD’S SCREEN TIME & BLOCK CONTENT
* Parental controls to block apps and website content with age range filters
* Block internet access instantly
* Set time limits for access to your child’s favorite apps to control screen time
* Track web and app usage on child devices
FAMILY SAFETY AND REWARDS
* Help children develop good digital habits by encouraging them to track their app usage
* Parents, give your child extra screen time as a reward for good behavior
* Children can send an SOS alert to all family members
* Find a lost phone with a ring that enables a sound to play for two minutes to help locate the device
* Dual parent or guardian admin feature supports co-parenting needs
Legal Disclaimers
The AT&T Secure Family service is free for the first 30 days. Afterwards, you will be automatically billed $7.99 each month (includes support for up to 10 family members and up to 30 devices in total). Service auto renews every 30 days unless cancelled. Cancel anytime. To use the AT&T Secure Family service, you must download two Apps: the AT&T Secure Family Parent App (adults, parents, or guardians) and the AT&T Secure Family Companion App (children).
Install the Companion App on your child’s device and pair it with the Parent App on your device. Pairing is required to access all features. Only authorized app users have permission to use the App to locate a family member’s device.
Note: Continued use of GPS running in the background can reduce battery life. Availability, timeliness, or accuracy of location is not guaranteed. Coverage not available in all areas.
There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion App to your child’s companion device if you have AT&T ActiveArmor Advanced Mobile Security running on the same companion device. If you wish to continue with the purchase, you must downgrade to the FREE version of AT&T ActiveArmor Mobile Security on the companion device before adding AT&T Secure Family Companion App.
AT&T Secure Family FAQs: https://att.com/securefamilyguides
The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy and the App’s End User License Agreement found at att.com/legal/terms.secureFamilyEULA.html.
* AT&T Postpaid Wireless customers:
View, modify or cancel service anytime within the Secure Family app.
AT&T does not provide credits or refunds for partial months.
* AT&T PREPAID & Cricket wireless customers billed by the App Store:
See Apple’s polices regarding cancellation in the App Store at https://support.apple.com/en-us/HT202039
Сколько зарабатывает AT&T Secure Family® parent app?
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It forgot that I was already signed in, so I had to do it again. I got to a point where I had to accept the new terms of service, and it won’t let me advance from there. When I click accept, it just spins for a second and then returns to the same screen.
Total control
Omg! This thing works so great. Wish I’d gotten it sooner. I have total control of my kids phone and can see all of their usage, what sites, apps and games they were on and for how long. Best of all, is I can shut it down with the push of a button!!
App setup n use
Difficult
Not working
horrible
It was nuch better before…
Before, you could click the addresses in history and it would show them in the map
Also, the main thing, you could triangulate all your phones without installing anything
I only still have it because it allows that for old accounts
It was a great app that was guttef. RIP family security
Good value for the whole family
I have 8 family members on my account and some are on Android and some are on Apple. And I pay $7.99 a month for the entire family - great value. Besides from the location alerts which tell me when my family members have arrived or departed a location, I can also set time limits for my kids devices and prevent them from going to different websites or apps. In addition I can pause the internet (cellular or wifi) with one click.
Would love to have better insights into what my kids are doing on social media so would love to see some new features regarding that area. But overall great value for the entire family.
Why not use Screen Time?
Unless this app is multi-platform (might be, don't know)... I'm not sure why pay $8/month per decide (that's hundreds/year for my family) when it offers less functionality than Apple's "Screen Time" and "Find My" gives families. I've seen some mention Chatting/communications... um... got that with iMessage, Signal, Whatsapp... wait that's far too many already! I must be missing something... but whatever it is I'm guessing isn't worth hundreds per year for a family.
PSA: Don't use any app or phone to prevent your kids from committing harmful acts to others or themselves. I'm a bit alarmed at comments thinking that's the purpose.
Location
The location is not accurate
Doesn’t block hotspot as advertised
We were told the only way to set it up so the internet/hotspot would be blocked each night was to subscribe to this service. It doesn’t work. The hotspot could be accessed during “bedtime.” We tried to get help and were told there were glitches at times, but this was no glitch. It simply doesn’t work. We emailed the support email as directed and no one bothered to respond. If you want this app to block the internet at set times, don’t waste your time or money.
Could be good
This app would be good if there was a way to block child from turning off VPN. Now is is just at best fair. Might be OK for young. Children who do not figure out how to turn off VPN.
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