AudioKey 2

The app is still very 50/50 if it will pair to stream music or not. Have to go through the configuration process over and over. Irritating. Also, why doesn’t the app allow the user to mute environmental noise when streaming music? I think an early version of the app did so. Why did was that feature removed?

There is no way to see the Battery life I’m on my Sonnet 2

I use both rondo 3 and sonnet devices. I can add them both in this app, but I can only change programs on whichever device was added to the app last. In order to modify the first device, I have to remove the second device. No small feat as it often takes several attempts to connect a new device. Spend some money and work on improving the app!

I really appreciate the user interface that allows you the flexibility and convenience in modifying your cochlear implant setting seamlessly. In addition, my favorite feature is the ability to “turn off” my cochlear implant by pressing the mute button in the monitoring mode. I don’t have to physically take it off! Now there is some feature I wish could be implemented in the app. For instance, I believe it will serve all the app users if the battery usage is showed on the app indicating low battery instead of beeping noise inside our cochlear implant. Growing up, that beeping noise always bothered me. That would be an extremely significant feature imho. Overall, excited for updates in the future! Keep it up! 💪

Will not allow me to connect to my Sonnet processor. Can’t do anything. Update: developer says Sonnet cannot connect to the app via Bluetooth Low Energy, but can do so via Audiolink. My response— no it can’t. I’ve tried multiple times and it says “Audio processor not configured for use with AudioKey 2.” Why market an app for use with Sonnet if it’s not compatible?

this is definitely the worst part of being deaf this app fails to connect 95% of the time i use it. its 2022 fix this simple bluetooth stuff not that hard

The app works, some of the time. Most of the time, though, it will not connect with the Rondo 3. Much better performance with Sonnet 2, but it’s lauded by Med-El as useful with both processors. Hardly.

I really love using this with audio steam for phone calls and streaming. However, i end up having to go through whole configuration process almost daily. It just can’t maintain the connection. Drives me batty. Then, sometimes it just absolutely won’t connect to the stream for a day to so. It suddenly works eventually, but I can’t make rhyme or reason out of why it works sometime and not others. I really need to be able to count on this.

Connectivity options need improvement. It took me many attempts to figure out how do a binaural Audiostream pairing and it’s balky. That included consulting the Facebook group. I know how to follow instructions.

I am a CI recipient and I’m currently having the same issue as the “mom of two boys” did two months ago.My phone is updated and restarted, as is the device. Edit: I am able to pair through the Bluetooth setting on my phone but the app can’t “find” my device.