Avista

Can’t pay a bill unless I log in Can’t stop/start service. Pretty old and outdated.

I just want to pay for the bill, please don’t force us to update your funny application every time.

iPad app crashes when trying to export my invoice.

This app is ok if you just want billing information. I wanted to see the same information I can look up on my online account such as power usage statistics, etc. Hopefully that will come soon.

Doesn’t save sign in information. Is this app even the real thing?

Just got notified that this app existed. Downloaded it, logged in and immediately worked as expected. Looks simple and straightforward. No menu adventuring to find what I’m looking for either. My bill amount & due date are right on the front screen (shows that I’m on auto-pay), and previous statements as well as “Make a Payment” are just below that. So far it’s all that I would hope for and expect from a utility app.

Had an emergency and can’t pay this for 2 days. You don’t have a function whatsoever to adjust schedules payments. Should probably fix that

The app is fine I just urge you to never work with this company if you have the option this is an absolute garbage company that will do absolutely anything to take your money

On iPhone with FaceID turned on, if you sign out and keep looking at the screen you will automatically be signed back in. In a hurry you might not notice, set iPhone down, someone picks it up and has access to your account. Not nice. Avista knows about this (I told them) but chooses not to fix it.

98% of the time you can not sign in.