PreShifter

I always use the app to save outfits for later plus it’s faster than the website

Great app and very easy to use!

You cannot login. When you go to reset the password it goes to website sends a message to your phone via shopify but then you are stuck in a loop because you cannot change your password when you click to reset it happens the same!!!!!!!!!!!

It gets stuck on a picture and won't let me in

The size filter doesn’t work on sale items at the moment.

The scrunch in the leggings snapped and they wouldn’t refund me because it was after 30 days

I have been ignored for weeks about an item I reported for being damaged. I received a pair of fold over leggings with two large holes in both of the legs. This has been extremely frustrating because I have followed everything I was supposed to do on my part. No one will help me.

This was my first time ordering from them and I will not be ordering from them again. I ordered 2 pairs of leggings on Black Friday, Nov 29th. Yes i understand with Black Friday shipping and processing will take longer than usual but they did not even process my order until Dec 9th than took an additional 4 days to move it to shipping. It is now Dec 22nd and it hasn’t even left the UK! I’m going on 30 days without my package. There is absolutely no way of getting in touch with customer service unless it’s through a chatbot which took almost an hour to finally get offered to receive an email from customer service! 3 days later and I’ve gotten the most vague, careless responses. Basically telling me I’m just out of luck and to deal with it and they will get here when they get here. Your leggings are top dollar prices, I’d expect a lot more from your team! There are too many companies out there to treat your customers with such carelessness.

scam ! it’s been weeks and no package ! no updates or anything ! can’t get ahold of anyone ! don’t order from here !

Trying to get status on an order is like pulling teeth.