Backcountry - Outdoor Gear

No way to go back. No way to print label from app. Very poor navigation. This app seems like it was created when the iPhone 1 came out. I expect more from back country.

The app is quite literally just the website minus all of the features of using it in an actual browser, including as people have been mentioning, a back button.

I’m not sure what happened in the last few months, but both the iOS app and the mobile site of Backcountry have really stopped being usable…constant sign in requests, email signon code never works, changing password, that “I’m not a robot” check…all of it is useless lately. Tried buying things several times and it feels like Backcountry has been hacked or hijacked by a non entity. Really sad to see because it used to be great! Go back to however things were before, you’ve literally missed out on at least $1,700 in things I would have purchased that I ended up buying elsewhere because the app and mobile site are awful.

The app definitely struggles. One of the most frustrating parts is not having a back button that scrolls up and down with you. Trying to shop for gear is a mind numbing experience.

It’s slow and touchy signing in - sometimes it doesn’t work at all. I end up having to sign in multiple times while shopping. When I open images sometimes it gets stuck in zoomed-in state and the only way to get back is to close and reopen, so you lose your place and context. These things combine to waste a lot of time. Other apps seem to handle these features fine so why can’t Backcountry?

Used to be great. Non functional on IOS now for weeks and weeks. Downhill trend.

I love backcountry, as does anyone with outdoor hobbies! But this app is exactly the website but without a ‘back’ button… simple error they can and should fix, but extremely inconvenient when browsing/shopping! I LOVE YOU BACKCOUNTRY, but I’ll be continuing to use the browser version over your app…

The app just redirects to the website. What’s the point of the app?

It is bugged and keeps redirecting me straight to the website. Like why do we even have the app at this point? I don’t need a glorified shopping list.

It’s 2024. You’ve opted to require a re-sign in when going to your cart & purchasing something. On top of that, utilizing PayPal is literally impossible. Your rerouting script is wrong. It brings you to a page that dead ends you. Fire your IT employees, the app is atrocious.