Banff Mountain Festival

We’ve always enjoyed the Banff FF World Tour and we were so happy to see that we can now stream many of the films. We purchased a bundle of 3 films and received an email acknowledging our order but we can’t view the films either on the website or in the app. Of course chat is closed at 10 o’clock at night so there is no help available. The eventlive site promises an “exceptional” viewing experience. In 2022 not being able to see purchased films does qualify as exceptional. The eventlive chat guidelines prohibit offensive remarks, abusive content, and vulgar language. Sounds like they have a lot of unhappy users. Lots of 1-star reviews here also seem to indicate the same thing. Please be polite and professional. Inappropriate conduct or harassment towards chat participants will not be tolerated. No vulgar language or abusive conduct. Vulgar or abusive language, masked with symbols, characters abbreviations, or otherwise, will not be tolerated. No offensive remarks. Remarks or name-calling regarding a participant’s real or perceived race, color, national origin, age, sex or gender, sexual orientation, religion or other protected class will not be tolerated.

Not very user friendly in my opinion. Should have content easily available to find and see. Difficult to search for, in my opinion. Would love to use this app, to watch things, but I’ll stick with YouTube, Netflix, etc for now.

I did the combo package from home and found it to be convenient I’m watching it over a period of time and watching all of the films. The subject matter was a little different from previous years but as always The film festival was grand. Thank you

I always love watching the creative arts sandwiched with the people pushing the limits in the outdoors!

All though we miss the film festival at the Portsmouth Music Hall. Bringing the virtual into out home is fantastic. Hats off the all those who make this happen. Extraordinary stories and film as always. Cheers!

We love watching adventures each year.

All no home button. All the content is from 2019 or later. Absolute 0

Highly recommend these great films!!

It might be my tv (HiSense) or the fact I use iPhone, but it did not cast to tv from the app. Even asked a friend who works at apple. Had to go through the website rather than app to play on a friends tv by HDMI cord from the computer. Finally downloaded a ROKU app to phone so I could go on internet/webpage for Banff. Would be nice for ROKU to have Banff app as a choice. But I’m sure there is a financial issue that prevents this.

I really wish I could screen the films through the app. I’d pay. I just want an easy way to watch it.