Bank of Kigali Mobile Banking

They should add an option to pay on codes using momo not just using numbers

This BK app deserves a negative rating. Each new release logs users out completely, requiring them to delete the old version and reinstall the new one. It's a frustrating and poorly managed process. Numerous feedbacks have been given to BK, but as usual, they seem indifferent. Such incompetence at BK.

For banking app, if one can’t transfer money or access funds it’s useless. Endless requests to set up security questions which have already been set up.

Can someone be able to use the app without having to update first to the latest version ? (having option of updating later) because whenever there is new version there is no option of continuing without updating it. I have noticed this on iphone, for other types of fon I don’t know

The app is good and convenient, but it would be better if you added a way to get/Download proof of payment as pdf as it would help a lot.

For banking app, if one can’t transfer money well it’s then useless. Sending funds to momo doesn’t work

This new update made “Make Transfer” button not responsive

Not working

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