BankFirst Financial Services

It doesn’t give you a description of the transaction while it’s pending says memo, doesn’t subtract pending transactions from balances immediately even while pending, takes to long to post to account.

Banking at your fingertips,anywhere,anytime.

You need to go ahead and post the pending transactions right after a purchase.

Why can I not access the promised Zelle? Why does it take a day to move money from one of my accounts to the other? You came in like a wrecking ball alright. I have had enough.

The mobile deposit feature of this app is junk. BF needs to hit the reset button and start over with completely new mobile deposit software. Either the picture is to dark/bright, the deposit is in review, the app freezing up in the middle of a mobile deposit, etc. etc. etc. While y’all are at it and rewriting this software, please add a feature that shows the picture of the check on the monthly statements or at least allow a memo section to describe who the check is from, you know, to make things easier for reconciliation purposes....

I don’t like pending my debits then rearranging my debits to make me in over draft that’s not good…

This bank is slow at depositing funds and I don’t understand why the new owners have done away with deposit slips. Makes no sense. I’d give Trafers and Farmers 5 stars but Bank First doesn’t deserve any, in my opinion.

I am a new customer and I really do not like the BankFirst app. My main complaint is that the overdraft protection shows in the balance total. It is very confusing. ( I have heard other customers complaining about this as well while in line at the bank) The other banks I have been with do not include the overdraft protection at all. I also wish I could see a break down for deposits made. Other banks I have been with also had the ability to lock and unlock my debit card for security.

Thank you so much for keeping this up and running!!

No complaints