Bankmed Medical Scheme

Simple enough app, does what it promises for the most part. But for some reason it always pops up the website (“We care about your health”) embedded within the app with every button I click. It makes the app unusable

The app crushes every now and then and fails to load rewards. The only solution is to uninstall and reinstall the app. It is so draining

Weekly or every 3 weeks my Apple Watch delinks automatically. Have been on the line with Discovery and Balancesa from November 2023. Problem not been solved Maybe they can have a look at their software as the Apple Health app dissappear from Health App

We constantly have to delete and install the app for it to refresh. And constantly have to manually refresh especially when it comes to vitality. Even though the watch and the other app is connected then when you call Bankmed they tell you to delete and install the app for refresh. The app is user friendly but the refresh part is a setback.

Please fix this annoying bug. Every couple of days I need to delete the app and reinstall it again to enable me to link the apple health app. Without this I cant sync any data from exercises completed

This thing works for 1 hour then stops for the next 30days😡😡😡

1) Sometimes the Active rewards banner indicate that it can not load. 2) Sometimes I am unable to Sync Linked devices and Apps for my Vitality rewards. The only way to fix both these errors is to uninstall and re-install the app. Please fix

Can’t view balance rewards.

Can't login. I'm using the same credentials I use when I login on the web.

South Africa is famous for its rent seeking business practices and Bankmed is a prime example of this type of business. A health insurance for Bank Employees but administered by Discovery. As a consumer there’s absolutely no value add from them. The app is even more disappointing. In 2024 it does not use facial id login and every time you have to manually type your password. Functionality on the app is very limited and for every requirement you have to call the call center which by the way is not mentioned anywhere in the app.