Bankstown Sports

Today one of the admittance staff suggested to me to “upgrade” my app. I became instantly sorry for the change for several reasons. The confirmation SMS initially failed to get through. I was advised to look in the spam folder of my messages! Then 4 hours later the SMS started to work. I don’t just find the points meaningless but I am unable to update my details. The functions under the pictures (eat, etc) are fully nonfunctional. I hope they will these issues eventually.

Amazing app thank you for all

This new app is missing a lot of information the old app used to have

It used to show the dollar amount for the points in previous versions. Now it’s only showing points which is pointless to me.

Can’t see the food and drink outlets. Rewards mean nothing to me. What happened to the $ rewards. Can’t find any info anywhere.

New version of the app kicked me out, lost my points and gave me a new number and I can’t fix.

The app is missing basic information such as the membership expiration date

It was my birthday in March so I knew I had to use the $15 voucher before it expired on the 29th, so I did, which left about $10 remaining. I arrived at the Sports Club today and opened the app only to find $0.00 in my account. THAT IS NOT FAIR, return my money. Is this how you treat all your regulars? Outrageous

Bankstown sports member app works reasonably well, but not very good with iPhones. The screen goes dark! The page screens within the app don’t show some of the when used within Bankstown sports or associated venues!

Works when it it wants too but STOP SIGNING ME OUT!! Why?