BAZZ Smart Home

When I first got my lamp and connected it to the app, it was great and seamless. In the spring 2024, however, the app wasn’t allowing me to change the colour or turn on/ off the lamp. As of the last update at the beginning of December of 2024, I can no longer connect to the lamp. Rendering it a big paper weight in the corner of my room…

I have four cameras and a door bell camera, and quite a few lights. I find it doesn’t matter how close they are to the router they consistently failed to connect both lighting and cameras. In the first year, I had to send in my doorbell and they replaced it. However, three of my four cameras are consistently not connecting to the app and when I called Customer Support they were no help. I wouldn’t recommend this product to anybody.

Changement de page plutôt lent et très difficile à utiliser avec la caméra de la sonnette… quand ça fonctionne. Nécessite continuellement un rechargement de l’image qui prend plusieurs secondes et difficile de revoir des séquences passées. Interface très peu conviviale lorsqu’elle fonctionne! Un ré-essayer apparaît plus de 4 fois sur 5. Nette améliorations requises mais l’équipe semble plutôt s’attarder sur de nouveaux produits et tant pis pour ceux qui ont acheté il y a 1 an ou plus!

The app rarely connects to the device. The lights will randomly flicker on and off and theres nothing you can do about it than to turn off the switch all together. I cant even use the product properly at times because of the flickering. And yes I read the instructions, this is happening months after using the product.

Bought a few different cameras. One night vision barely works & the other it doesn’t record anything. Tried to contact support twice and they don’t even get back to you.

Depuis la mise a jour, plus rien ne fonctionne !

Since the last update I don’t receive any more notifications. Reached out to support but no help. Please fix the issue

Ever since the app got updated a week ago, I haven’t been able to re-connect my light to the app, now it’s stuck in this blinding white/blue light that is just annoying. How do I fix this?

Try installing one of their lights and get ready to throw all their products out the balcony.

There is no method to be able to reconfigure the app to connect the doorbell with a new wifi account. It appears to be locked in permanently.