bbb Interpretation

не приходит код для входа

Не работает приложение.

I am British with a sim registered in Britain - the app does not recognise my number and does not work

These reviews are all written in Korean, which is super weird for a service that is supposed to help non Korean speakers. First, the app design is legitimately bad. You have to save the number you are going to call in your contacts list. There is no way to just call a number. Second, it doesn’t display all the numbers in your contacts for some random reason I cannot figure out. Next, a lot of these interpreters behave in a totally inappropriate way. First, I called to ask someone to help me make a doctors appointment and the translator told me I shouldn’t just use Korean and call a big hospital. No, I am not kidding. My translator told me to just use Korean!!! What?? He then lectured me about how doctors at hospitals today speak English. That is just not true a lot of the time. And furthermore, even if the doctor CAN speak english, the front staff can’t. I can’t always make an appointment over the phone on my own. Sometimes there is a phone tree to get through. Sometimes the person in the phone just will hang up on you because they don’t speak English. Why is a volunteer translator telling me to “just use Korean”? This is wild. So I called again trying to get a second person, and the person who answered the phone was on the Subway and so couldn’t hear me! ???? I was shocked and tried to understand how the BBB service worked. I have volunteered on hotlines before and when we work hotlines in America, we sign up for a specific shift (like, you know, 2-4 or whatever) and then we are available in that time. I was trying to understand how the BBB worked and the key just kept insisting he has a job and so he has things to do. Okay???? so….like….don’t volunteer during work hours. Don’t answer the phone when you are on the subway. Similarly, a lot of the translators seriously just don’t speak very good English and often refuse to help with basic things. My friends have tried to use the BBB before to make appointments, buy phones, and go to the tax office and the BBB agent refuses to help because they don’t speak that “good English”. Okay. So why are you volunteering? Like I appreciate people volunteering their time but..if you don’t speak English don’t volunteer on and English hotline. If you are busy at work, don’t volunteer on an English hotline. If you are on the subway don’t answer???? Like I have no idea what is going on with this service. 1 star. Seriously. They need to monitor the behavior of their translators better.

실시간으로 봉사자분들이 통역해준다는 점이 굉장히 좋은 것 같아요~ 다른 번역기는 번역체 말투로 인해 부자연스러운 점도 있는데 이 어플은 자연스럽게 번역해준다는 것이 큰 장점인 것 같습니다!

일반적인 번역어플처럼 텍스트를 입력하고 번역하는것이 아닌 실시간으로 봉사자들과 통화를 통해 상대 외국인의 말을 통역해주는 어플로써 상당히 만족스럽습니다

자원봉사자들로 이루어진 좋은 통역앱으로 실시간으로 통역을 도와줘서 너무 편하구요. 어느 외국인이 질문을 해도 당황하지 않고 잘 도와줄 수 있을 것 같습니다! 앞으로도 잘 되었으면 좋겠습니다!!!

There are some chances meet language difficilties in Korea. This app helps people communicate each other. Simple interface makes more easier to use. Thanks.

통역앱 너무 훌륭해요 그런데 한가지 불편하 점은 통화만 이용하면 핸드폰 화면 잘 만지지 않아서 화면이 꺼질 때 통화도 같이 끊어지더라구요 계속 화면 톡 톡 건드려서 화면을 유지해야 통화를 유지할 수 있더라구요... 이게 좀 불편해요

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