Bellco Banking

Worst app, can’t pay auto loan from the app get routed to a third party, I get locked out of my account because the app won’t recognize my password and then it’ll show me an app error occurred so it’ll exhaust all entries to enter my password. App is not user friendly at all and has major issues that other big name banks do not have in their app. I’ve had the app for over 5 years and am now writing a review as I been locked out again for the hundredth time it’s frustrating. I have other banks I use and in comparison this app is always having some type of technical issue. On the bright side when I find myself calling customer support to unlock my account the service has been great so theres that please fix your app it’s been like this the same way as of 5 years ago.

I’ve tried deleting and reinstalling the app multiple times but the mobile deposit functionality still doesn’t work. This is a critical feature that’s tablestakes for any banking app.

The app is always crashing on the first of every month, when people need to pay bills. It’s crazy

Your app is not working!!

Updating this review to note that the app has been updated again and now displays vendor information on transactions. With that, I’m back to being happy with the app. I especially appreciate that you can easily find the routing number which my other bank doesn’t seem to have anywhere on their app. Original review: I love Bellco, and until recently loved the app. But after recent updates the app won’t show details on many charges, only the amount and “point of sale withdrawal,” making it hard to track transactions easily. The info shows up on their website, but not in the app, making the app much less useful.

Can’t add external account as a payment source, can’t transfer money between accounts “sorry this functionality is not available at this time” - neither the website nor the app work. Ridiculous.

Does not show pending transactions like other banking apps- have to keep track by yourself in order to avoid overdrafts

I can’t use the app because the “Disclosure” screen won’t load. It’s just a huge grey box. I can’t see account balances or anything. Deleting and reinstalling the app did not help.

I have been with Bellco for over 6 years now, it started out great but has gone down hill. I can barely stand the app, it is not secure by no means. Almost everyday it stops recognizing my phone and won’t let me sign on, but if you close the app 2-3 times it will eventually let you log in. Texts about large purposes are hit or miss, again not very secure. Trying to pay a credit card takes you to a 3rd party site that isn’t very user friendly. Logging to look at your transactions on your phone you can’t even read the business name anymore.

Happy to control my life!