It wasn’t broke!!!
They’ve updated the app to “fix bugs”, and to my knowledge I was never notified of the changes. Now it seems almost impossible to navigate. I have tried requesting pictures from my cameras several times since this update, and not once have I received one. To update an app is one thing but to completely overhaul the entire appearance and functions of the app without any type of user guide explaining all the changes was a poorly thought out decision and process.