Binbox - Smart Locker Rentals

This was used at the Miami Open. The app is confusing and the lockers don’t work and sync properly. We had issues with renting a locker, closing it and then retrieving the items due to app and locker issues. A lot of the lockers were broken at the event.

Great Service without binbox I would have had to walk back to my hotel. Staff were very helpful.

The young man name Will was very helpful in helping me storage my purse he had amazing customer service thank you !

Binbox Las Vegas was very quick and helpful with my bag storage

Binbox offers storage for those that doesn’t want to go back to their hotel or car. If anyone’s phone don’t work or have bad cell service the binbox employees will notice and immediately engage offering assistance! They have been getting lashed on for the stadiums rules but they completely understand and stay positive and professional!

I had an amazing experience with this company at capital one arena, The customer service was outstanding.

Went to a Hard Rock Concert to se Karol G , had a very bad experience. App downloaded easy thanks to apple, registration gave an error , was lagging , password set up no luck, I restarted app and then it said my email was already used , email reset gave me an invalid link several times. Only had 2 reps to help at least 20 people that were frustrated because concert was about to start , no organization for lines so any one would just go and cut in front of other people that had been waiting at least 20 mins or more. System issues withtheir system plagied the whole experience. If you guys are reading this, I hope I get refund. Please better your system, be organized, and maybe get PIN LOCKER SYSTEM instead of bluetooth/wifi that doesnt work consistently.

MLB creates rules that force you to spend money on this “service”. All you have to do is put your “valuables” in this “safe” little box surrounded by some of Baltimore’s finest fentanyl using citizens and everything will be just fine. Criminals (even ones in Baltimore), can see that if they have a flat head screwdriver and a tiny distraction that they can pop open and steal your belongings easily. Shame on you and MLB. I’d include Baltimore in the shame game but there is no shame on that dirty city.

I overpaid $13 to store my bag that was 1” bigger than this unmentioned limit at Nationals Stadium in DC. We waited in line for a good 30 minutes before being kicked off to Binbox locker area to then wait in line again and missing the beginning of the game. All while I saw other people literally walk in with backpacks. Scammy cash grab and horrible app. Hit me up when these scammers go bankrupt.

Built in payments are convenient but being able to store my items is 5 stars!