Bison Safe

I can not login to update weekly symptoms nor can I schedule an appointment for COVID testing. I deleted and redownload this app a few times. However, it still does not work and it’s required for my program. I’ve emailed multiple people multiple times, to try to fix this issue and never got a response. Please fix this app. Also who can I contact to fix this issue that will respond to me?

I’ve been trying to register for 2 days and get stuck on the contact info. When I press submit nothing happens

The app gives delayed emergency notifications and fails to accurately update my daily symptom checks and testing statuses. All this app does is make me scared, confused and late to class! If our university cared about “bison” being “ safe they would fix it.

For 2 months they’ve been trying to make you book an appointment through the app and I’ve only been able to do that ONCE before the option to book stopped showing up on my app. The nurses and others working at the testing sites have tried figuring out the issue but they couldn’t. I get tested every week, but now that we are facing disciplinary action if we don’t book and get tested every week through the APP, it makes it complicated as I don’t even have the option to do so. Fix the app. I’m not about to get suspended over the app not working when I’ve been doing everything I’m supposed to do. Like who can I talk to at this point??

Even if I could give it 0 stars that would still be too generous.

app is literally dog water

I just spent an hour trying to make an appt for a Covid test. Every button takes a full minute to load like 1998 internet. Please fix this app.

whoever designed the app interface clearly doesn’t really know what they’re doing. the buttons don’t respond when you click them. it will actually highlight the words on the button to copy rather than actually click the button itself. howard requires the symptom check self-assessment but it takes at least 10 minutes to get past the “get started” portal to actually then “login,” “select person,” “create pass” and then complete your self-assessment. the app wasn’t perfect prior to our return to campus for spring semester but it was definitely better than this. please fix this because it is making our spring semester increasingly difficult. especially with staff members that are dismissive and not very understanding that the app is not working.

Everytime I answer yes to covid symptoms of the self assessment, the system falls and doesn’t go through. When I click no, it goes through and am able to submit. I want to report I have symptoms and don’t know whether to show up or not but I can’t because the app freezes.