Black Gold Cooperative Library

Can you please update this app? You still can’t view your account.

No longer shows items out or the ability to renew items out. The view my account page shows zero items out or on hold even though there are such items. Please fix. Library staff unable to fix problem. No response from app developer. Very poor client service. Library should discontinue usage!!!!!

The page/screen with “Request Item” button is broken. The button doesn’t work and cannot return to previous screen.

I can never get this to work. Every time I open it, anytime I select an option (for example, “Account”), it closes. So frustrating.

I absolutely love this app! It makes requesting items and viewing my request and items out status super easy. Before I had to log in on the computer for information, which could be inconvenient, but now I always have it in my pocket. Requesting movies and books from the library has saved me sooo much money over the last few years. I highly recommend this app to any of the library’s patrons.

The app needs updating to include Goleta Valley Library as a separate jurisdiction.

After 23 tries without success, I'm giving up! The app is frozen! Please get a 3rd grader to fix this app so I can use it on my iPad😬

When viewing account info crashes when I scroll. Tried several time and issue remained.