BlackBerry UEM Client

Face ID not working

This is the worst app I’ve ever used, I need to input passwords dozens of times per day. It does not support Face ID, less productive.

Cumbersome would be a compliment. Absolutely a product of government financing. I hope the jobs program was worth it because I certainly can’t reliably use it for email.

This app is about as bad as it gets for emails, calendars etc.

You can’t paste a password or open up Apple passwords for login. Company policy is setup to re-enter password every week…So I have to write out my complex password to be able to login…This is against cyber security due to now having it written out every week. Let’s update to the current decade!

Notifications tend to break with most every update. You just stop receiving them until they finally fix it again. I installed today’s update hoping it would fix notification issues from last week’s update. Instead the app just crashes once opened. Really poor product and I hope my organization chooses a new vendor soon.

App stopped working on my wife’s iPhone 11, presumably since credentials at her work expired. While she put in a request to reactivate her UEM based credentials, I completely uninstalled all BlackBerry apps and data from her iPhone and updated her from iOS 13.3 to latest 14.5. Reinstalled UEM from AppStore and it almost bricks her iPhone. Repeating error message box: ‘Directory’ is no Longer Available. You cannot kill UEM and it’s difficult to reboot phone since error box keeps popping up. You can tell there is some amateur programmer behind this. I suspect they are storing something in iCloud in a non-compliant way with no way for the user to manage iCloud usage.

Every release it impacts Notifications on the Work/Email app. Once again now there are no email notifications, so user has to constantly open app to check for new emails/calendar alerts. This app is NOT RELIABLE!!!

The Blackberry EUM app breaks important usability features that make smartphones powerful tools. The app is supposed to empower business, but it is a MASSIVE usability setback. For instance, all email and calendar badge icon notifications are funneled through the same app, and the notifications clear immediately after viewing the app. After exiting the app I have no idea which how many work emails are unread and/or if any meeting invites are pending. There are so many more problems beyond this! I highly recommend avoiding this app. Tell your IT administrators and business leaders to do the same! Avoid this app!

Can’t deactivate device, 3007 error. Disabling passcode in iOS did not fix and app remains after reboot (UEM showing as white icon)