Boxcar Transit

Their GPS tracking is terrible, almost believe it is a fake approximation of where it should be on their buses. They are always behind schedule and they change locations with pushes 5 minutes before. Too expensive and needs to improve being reliable.

My first ride with Boxcar exceeded all expectations!. The booking process was seamless and convenient. The app is very user friendly and it took no more than a minute to book my ticket. The communication from Boxcar was prompt and clear and their customer service was incredibly personalized. Will be booking on South Mountain again!

After riding NJ transit for years, finding Boxcar completely changed my commute. I no longer have to walk a mile to my office from Penn, and now get dropped off steps from my office. The customer service team is extremely responsive as well.

Boxcar has completely revolutionized my commute. I walk a few minutes from my home to my towns stop and get on in the morning. It drives me right to my office in midtown. The buses come equipped with A/C and wifi. I get to sit back, relax and maybe even get a head start on work for the day. Thank you Boxcar!

When I have my screen locked to portrait, and I have to go to your app it disrespects my screen lock and makes my ticket appear on horizontal landscape. Please look at how njtransit app does the ticket display and mimick the behavior. Extremely annoying app behavior when I need to show the ticket to the bus driver

Way too expensive. No way I can justify paying double the cost of NJ transit unless there are significant delays and even then you are still not guaranteed a spot. They make it sound like the ritz Carlton. No bus is worth 43 dollars a day. C ya never again boxcar.

Onerous. Can’t auto fill because the app doesn’t format fields correctly. Have to copy and paste but it doesn’t detect that so you have to press one character manually. It’s like an android app from 2014

Such an easy way to get into the city! No changing trains, just super comfy ride & sleep time before I landed right in Bryant Park. Thank you!! App was also straightforward and simple and clean.

Boxcar is a wonderful and easy bus service into NYC. As someone who was constantly stranded by NJT, I was relieved to find an option that is comfortable, reliable and allows me to cut out the subway since the bus goes uptown via Madison Ave. The bus is comfortable, relaxing and the driver is awesome, clearly experienced and friendly. I I highly recommend!

Fabulous alternative to taking NJT into Manhattan, particularly for those working in midtown. Clean, high quality buses, great drivers, friendly consistent service, lots of options. Especially post Covid, I would be lost without boxcar.