Braun Family Care

This thermometer, and the idea of pairing it with an app is a great combination. It’ll last for us to track fevers in our family for my toddler and child we really like our old functionality and the fact that you have three different age ranges that the app is intelligent enough to classify when you have a toddler an example in the 3 to 36 month category and automatically assigns all the temperature readings to them. I think this could be better is it to me that the thermometer itself needs a firmware update sometimes when we turn it on and take readings, it will give us the same read no matter who we take the temperature from. I noticed this one day as we were using it I would read it 98.4 and then I would test my son and it would be 98.4 and then no matter who I tested it would be 98.4 turn it off and back on would reveal that my son had a fever and yet I was normal so we see this frequently enough that we have to turn the thing off and turn it back on, occasionally as well will turn it on and it will just read an error. When it works, it works well but the misread are frustrating especially in the middle of the night when you’re trying to get a sense of how high is my child’s fever and you have to make sure that you test yourself as well as them to make sure that it’s not just reading the same thing for both of you.

Can’t pair the device

Overall this app is great. One thing, looks like the timeline and the times on the graph are off by an hour. So for example if you take a temp read (or take medication, write notes, whatever) at 8am the profile graph shows on the graph as 7am. Please fix. Thank you!

It’s only a thermometer but Braun wants your name, location, zip code, age, gender, device information, height, weight and your first born child. Sure they don’t sell your information that can identify you but they assign a unique ID to your profile. A unique ID, as unique as my name is going to anonymize my data…right, seems legit. Also, no Apple Health integration which seems like a major oversight with iOS devices. I hope Apple just creates a single point of connection, like HomeKit, where your can add your device instead of having an app for all the other devices just so the other companies can have my data. It’s not all bad, it does take the temperature from their device with it’s Bluetooth connection. A device that cost as much as a doctor’s visit where I can have a PhD/MD take the temperature for me and tell me what’s wrong.

The app does not connect with Apple Health. Tat makes the appnext to useless for me. Is such an egregious oversight that the I lay explanation could be that they don’t really support this app. The thermometer is good. The app, come on… Also, the signup UX is very bad. Whoever designed this app, has never watched someone actually go through the process of using it. You stub your toe repeatedly because of bad UX decisions. Braun should be embarrassed. They’re known for classic quality design. This is not that. This works like a cheap off shore developed app. Update: I emailed support, per the request of the developer, and unsurprisingly, no one responded. This is effectively an unsupported app.

I entered all information into the account creation page, including the forced acceptance to their marketing emails, and it keeps telling me I need to fill in all the fields… so I can’t use it at all

The app does not connect with Apple Health. Tat makes the appnext to useless for me. Is such an egregious oversight that the I lay explanation could be that they don’t really support this app. The thermometer is good. The app, come on… Also, the signup UX is very bad. Whoever designed this app, has never watched someone actually go through the process of using it. You stub your toe repeatedly because of bad UX decisions. Braun should be embarrassed. They’re known for classic quality design. This is not that. This works like a cheap off shore developed app.

The only way to use this app is to agree to let them sell the information about you and your children’s temperatures, sure it’s supposedly anonymous, but if you know anything about data brokers this is simply not true. Braun and the app developers are awful to require this use of your personal health info, in order to use the app. I might understand if they provided you an opt in option (vs agree or you don’t get to use the Bluetooth) but my family’s health info should not be a requirement to use basic features of a product I already paid extra for (vs the cost of a non Bluetooth version). Braun you should be ashamed.

With no support for Apple HealthKit this app ranges from pointless to useless. Am returning my thermometer and getting the cheaper non connected one. (Also the required birthdate entry is broken first only showing month until a month is selected at which point it automatilay selects the current year, you then you have to go back in to select your birth year)

I gave only one star on 10/26, but would like to correct it to 5 stars now!! I reported the bug, development team responded with a fixed apparently - I just created my profile, paired with Connect 7+ thermometer ... everything works perfectly now!!! Do report if you would have a problem - they care and will respond!!! They deserve 5 stars now :)