Breka Bakery & Café

Easy and convenient

so i go to breka often. after a while one of the workers at the store advised me to get the app so i won’t have to wait too much and i can just place an order then pick up. i downloaded the app and have been using to order. they had/are having a promotion if u use the app to order when u place 10 orders and u get 20% off ur next one. id been placing orders fine up until what was supposed to be my 10th. then all of a sudden apparently they(the app) can’t seem to send me an sms to confirm my number. essentially now i can’t place any order at all. BUT the app works fine when i put in a different number. it goes through and i can place an order. the app not working just as im about to place my 10th order seems very suspicious cause there’s really no reason why they can send the four digit code so i can confirm my order and place it. you’re looking scammy breka UPDATE: YEA THE APP IS SCAMMY after i put up this review (the one above) the problem (the one of the app not sending me an sms to confirm my order) it seemed fixed. as in a day later after i put up this review i tried to order but didn’t encounter the same issue. but unfortunately another problem appeared. this time, when i click “place order” the app opens up safari so i can authorize the payment. the problem with this is that if u leave the app (breka’s app) as in close it or even switch to another app, for whatever reason, the app cancels your order and you have to start again. so essentially even if i confirm/authorize payment when the app takes me to safari, when i open the breka app again it says my order has been cancelled. it’s a scam because this didn’t use to happen. as in for all the orders i’d placed, when it’s time to confirm payment the page to authorize payment just opened on the breka app itself. it wouldn’t take me to a browser to authorize. it’s really frustrating using this app. and it’s definitely scammy. like why can’t it work normally like it used to. why is it that just as im about to qualify for 20% off my next order im running into issues I’VE NEVER HAD, EVEN WITH OTHER APPS. it’s very scammy, very scammy

I’ve ordered from breka for a long time. I decided to order from the app and they forgot items included our loaf of bread! I’ve never had trouble before. Do not bother downloading the app it does NOTHING and is so much worse then just ordering online.

I have always supported Breka since they opened. I get my coffee exclusively from them. Why did you find the need to charge a service charge on YOUR OWN app? Support your local baristas and dont bother with this app at all. Shame

App UI is unintuitive. Service fee? Why not just order in-store?

I downloaded this in a long line and placed an order. After ordering it told me 15 minutes. People who made it through the line and ordered after me got their drinks first. On top of that, they have the audacity to CHARGE A FEE TO USE THE APP.

Breka wants you to pay a service charge to order your own food using their app. The customer is already doing Breka a favour by placing the order without the assistance of a cashier. If anything, there should be a discount to use the app. Don’t waste your time downloading the app - place your order with a cashier and support local jobs.