Brompton Electric

Hi Any chance you can add trip distance, average speed, and obviously - i watch functionality? Be D

Password reset is impossible

It would be very helpful if the app could give some more technical information. My motor completely died and turned out to be faulty but the app said nothing. Being able to give diagnostics to a bike shop over the phone would save time and effort. Also flagging issues that could lead to a fault would be incredibly useful.

I like my phone mounted on the handlebars and this app is useful for showing power and battery levels. The slight danger is if you forget your password. So far I’ve done it twice and had to re register because their ‘reset password’ link does not work.

Main bugbear after nearly a year is that, on some fluctuating schedule, the app logs me out. This is the only non-finance app I have that does this. Why does it need to do this? As noted it would be great if it can cache battery level etc, and Watch integration would be ace

The app insists on a web account login and doesn’t appear to support OAuth. This means the app will forget your password at the most inconvenient time meaning a frustrating delay to retrieve my password from the password manager. Accessibility and dynamic font sizing could improved to help long sighted users with a plus/ max sized iPhone mounted on the bike handlebar. Stores menu does not show favourites by default nor does it prompt you to set one initially for service. No service notification for upgrades No iCloud sync for bike details photos etc. No way to mark service notifications as completed Shortcuts support would be a welcome addition.

Every 6 or 7 rides I have to log in again and it doesn’t use face recognition. It’s annoying, I’m ready to go, connect the app and then have to enter my password etc. Why? It doesn’t hold sensitive information it just records my mileage. I hope this issue is addressed with an update. Great bike though

Works well to adjust power without having to lean over to access the battery. However, three main drawbacks - (1) doesn’t work when battery is off; (2) doesn’t seem possible to update service history despite there being a function for this; (3) currently not possible to operate using voice commands via Siri.

It seems to work fairly well but is a bit limited. It only shows information about charge level and mileage when the battery is on the bike. Surely it could record and display current status when of the bike. It would be nice if it could display and record the latest run mileage rather than just the total. It would be useful too to add a Watch app then I could change power level with Siri since I don’t want the phone sitting up on handlebars.

I have repeatedly reinstalled this app and logged onto my Brompton account but there are no instructions how to connect it to my bike. I have a picture and frame details but the other screens do not appear. Where’s the help?