Bullfrog Spas – CloudControl™

The app worked initially and then just stopped connecting. When I open the app, it asked to connect and then just closes automatically now. This is horrible.

Spent $300 for nothing, worked at first then nothing not user friendly at all. Save your $$.

It worked great for a few months then wouldn’t work at all- then the app got updated and it was great again. Then they updated the app again and while it still worked, I hated the weird dial for setting the temperature- I couldn’t get it where I wanted it- and for some reason they completely removed the ability to control the lights 😖 Still no control for the volume on the speakers (which I really really would like) And now.... the app won’t connect at all again - It is very frustrating- 😤🤬😤

This app is almost worthless. It works only about 10% of the time and only after repeated attempts to change the setting. Lately it’s just been crashing without doing anything. It’s profoundly disappointing, especially for a premium spa like Bullfrog. They need to fix this if they want repeat customers!

I agree with the other reviews- I wish I’d never gotten this upgrade. It was a pathetic app that didn’t work when I got the tub (which I love), and they haven’t fine a single upgrade in years. Still terrible. I can’t even see what the temp is, let alone control anything. Useless app.

After 2 years of frustration as detailed by multiple reviewers, with connection to the spa never lasting longer than a day or two, I’ve now been continuously connected for the last year. Nothing changed on my end, same router and distance. I think they must have updated the firmware or the app.

I bought the WiFi adapter 6 months ago and installed it myself. Got the WiFi setup and online within a few minutes. The app is easy to use but it missing key features like away mode and a schedule so I can have my tub at the temp I want it when I use it the most. And a chemical reminder. Please get this updated ASAP. A billion dollar company can surly afford these simple requests.

Why even bother promoting or pretending to have functionality that doesn’t actually work? This is terrible for the bullfrog brand. An otherwise excellent hot tub, is rendered questionable by the awful business decision to pretend they have cloud control, but are either unable or unwilling to get the right hardware and/or software to make it actually work. Seriously, Bullfrog, take the app down, and quit selling this option. It’s not an actual product that you are willing to invest in and make it work... it just makes the brand look bad pretending to have this functionality. I’m embarrassed FOR you guys for these terrible business decisions. You’ve obviously had many years of feedback, and still have chosen to do nothing about it. Very unfortunate to let such a horribly executed minor feature detract from an otherwise awesome hot tub.

Once my spa was up and running I opened the app and configured it to attach to my network and I haven’t had a connection issue since except when the GFI test shut down the spa. I do wish I had better control of the lights so I could pick the setting I want and not have to go through all the choices every time.

Crashes