Burnalong

In the last week, the app has been freezing when I try to select workouts. I have to close it out and open it back up without browsing a ton of stuff or it will freeze again.

Please add support for Apple TV!!!!!

Previously I had Silver Sneakers as a Blue Cross of Phila, focus 65 benefit. They have switched to one pass, and burn along is the physical activity app they use. I took a live Pilates class today. The instructor was fine. However, unless I used my iPhone you could not get a full view of her. I tried changing the iPad position.. no go. Also, I was unable to keep the view on the phone and iPad at the same time. The screen would darken every so often, but you could hear the instructor. Very Ann. She asked for feedback.. there is no option to give any comments. Silver Sneakers live is zoom, and so easy to manage and communicate. I prefer live classes as it is more of a commitment when you schedule something. I’m reading reviews.. not thrilled. Lynda Klein

Using a iPad so you can use the Apple case, which is landscape mode, renders the app useless. Very hard to either constantly hold the iPad, or prop it up hoping it doesn’t fall over while following along. Free service from my company but I’ll be deleting the app and giving them feedback on it. No sense wasting money on something people won’t use.

I’m sorry, but I simply cannot get this program to load videos without massive buffering periods, which makes circuits impossible. YouTube and Rumble work without issue, but I can’t even get this to load properly with my home Wi-Fi connection, let alone a gym’s. I also need to open the app, close it, then open it again to get the ‘Programs’ tab to appear. Not recommended. It’s too bad too, because while most of the programs were silly and pointless, the Avante Bailey program was actually good, when I could, on the rare occasion, get it to load. I’d rather just pay him directly though.

If I could rate only the instructors in the classes Id give it a five. However I give the user interface and the features and the usability of the app 1 star.

Every time I click on a video, the app closes. Help!

I’ve attempted to use the app and it gives me a blank white screen after I login I deleted the app and reinstalled it and it did the same thing… Try working out the bugs before you put out an app that can’t be used for working out its quite discouraging

I’ve had this program for 1.5 - 2 years now through my health insurance. As someone who works out from home, I love the premise of BurnAlong. There is a huge variety of classes and I’ve even found some favorite instructors. With that being said, things have gone considerably down hill since they started trying to “revamp” things end of 2020/beginning of 2021. Half the time I’m locked out of my account, the other half I can’t get the videos to actually play all the way through. I usually get 30-90 seconds of instruction before it freezes (and it’s not my connection). Another super annoying thing I’ve discovered is that the videos available on the app do not match the website. Very very disappointed with BurnAlong.

I thought because this was recommended by my insurance company there would be quality content. I have found better programs and content free on YouTube. Do not waste your time or money.