Busch Gardens

This app is really only useful for wait times and the map. There is so much inaccurate info from non updated menus, to incorrect opening/closing times for restaurants, the directions also will path you in completely incorrect ways(for example I was routed to walk thru the Serengeti which is the animals habitats, and unecessible). I even asked the ambassadors if they are aware and they also shared my sentiments with how poorly informed the app is. Best way to use it is to get an idea of what Busch gardens has to offer.

As much as I love this park, the app is almost NEVER accurate with wait times. One time I went to Cheetah Hunt and the app said it was a 5 minute wait, I arrive and it’s 70 minutes!

They will never stop spamming!! If you can one time, they will email forever. Twice a day! It’s terrible!

La aplicación no recibe soporte al parecer porque no se actualizan ningún cambio que se realiza. Incluso desde la página web de bushgarden hay errores.

Forces login to see map

Same as the Seaworld app, you can’t link your ticket to your app

No basic functions like adding a ticket manually to the app with a barcode, number, etc. Somehow my tickets did not automatically go into my account on app when on PC. Now I have printed tickets with no way to add to the app. Terrible design and functionality. Terrible!

It says some rids are open and some closed some have no wait time showing I don’t get it pls help me

I don’t think I’ve been able to log in once in the entire year I’ve had this app.

The good: There is so much you can do in this app. From using the map to see where you are and to getting directions to your next location. You can use it to get in the park and get discounts. It really does do a lot. The not so good: There has to be a way for you to update customers when rides are down. Walking across the park to a closed ride is the worst. Also having a notification system for when rides are back up would really take the app to the next level. The last thing is, I should not have to go to a kiosk and print tickets to use my 1 free fast pass each time I go. I should be able to do that from the app. Fix these items and I will update to 5 stars.