Buy&Ship

Delivery of packages were delayed with no updates from B&S or even the courier. Only when they were prompted did they do a check on the reason for the delay. Ended up having the package “completely destroyed” by the courier. B&S did not even ask for evidence of the “completely destroyed” package and just accepted it as is. Nonsense company.

Sometimes flight delayed. Packages lost.

I say forget about the app when the company is thrash. First time using their service and the last time. I consolidated and ship my order but they got it mixed up with other ppl order and had to return to their main HK warehouse to sort out again. More than 2 weeks taken and NO UPDATES from them. It seems their CS are all from HK and their communications (in english) are limited edition. Don’t be fooled by the low rate ($7 per lb). The process is slow and you have to wait for your items to route from other countries warehouses back to their HK warehouse before you can request to ship back to yourself.

Received 2 damaged parcels of high value, paid plus for it, however when i reached out to their CS, simply shifted the blame to the item being fragile when it was not even listed on their website. That was the end of their "investigation". Sad to say after being a long time user of BNS, this has been disappointing, seems like Vpost is MUCH better

I don’t know what happened my telephone number can’t be use to login and keep saying number used before. I asked CS but never reply!

每次開app都要更新，總統門口個密碼鎖都冇換得咁密

入親都要update 真係好煩

容易搵到集運同代購 隻app方便咗 但個local真係好似廁所😅

有冇得揀用新舊logo?

The goods have not arrived for more than half a month, and no one from customer service has responded.