Calgary Herald

I absolutely hate the new Calgary Herald app. Just downloaded it BY ACCIDENT February 2025. There’s so many ads it’s like a news story is the ad and I can’t find the story. Three lines then and ad, three more lines in an ad. One column has 15 or 20 ads. What ar pathetic waste of time to search through adds to find the story. Where is the old app please?? And then a limit of three stories… I’m out..

The articles rarely uploaded for me so never caught up on local news through this app. At the cost, it was way to pricey to justify sticking with it. Hope it improves in the future.

So sad there is nothing left of the once great Calgary Herald. In a time when we need good journalism more than ever.

Opening the app kills any audio stream you are playing

It would be appreciated if duplication of articles were eliminated in online sections Opinion Local etc.

Nice…. Just updated this app and now you require a $14.99 subscription to see more than top three stories. I don’t know how you justify this price for your late to the party breaking news stories and the grammatical and spelling errors..

I’m a paid subscriber to the CH. Even though it’s been digital for a long time now, it used to be a fatter paper. More stories, more features, pictures you could zoom into, even more advertising. It was good. It’s why I subscribe. Lately that is not the case. It’s like the CH is on a diet… and could use a couple burgers and fries to fatten it up.

The current version of the Herald app is absolutely terrible. As a major change from the way the old version functioned, they decided to organize all the news articles into sections (Top News, Local, Sports, etc). There are a couple of problems with this. Firstly, the same news articles are often repeated in different sections. What a waste of my time to scroll past news articles I’ve already seen. Secondly, as you scroll down through the sections, they initially show up blank and take WAY TOO LONG to populate. This never used to happen with the old version of the app. As a result I get frustrated by the long wait to populate news stories and usually end up leaving the app and going to another news app to get my news information. The other annoying thing is the way they implemented the pay wall to read articles. While I can appreciate the need to have customers pay to use the app, what is frustrating is that every month or so, it seems to lose your login credentials and forces you to login again to be able to read articles again. Why is this happening?? This doesn’t happen with other apps that require payment to use them. All of these issues is making it increasingly hard for me to continue as a loyal Calgary Herald customer.

This app is awful. Each section loads very slowly (none of my other three newspaper apps do that so I don’t think it’s a problem with my phone). And the number of articles represented is so limited (even with a subscription) that I have to go online to the read the ePaper which is a terrible format on a small screen like a phone. The old Herald app was substantially better.

This app was thrown into the mix with all other Postmedia papers on the same app. It is horribly slow and doesn’t populate news until you scroll past it. Postmedia needs to succeed in the digital world. I am absolutely shocked that they would not try to be the best app out there for news. All complaints get forwarded to the dev team, which seems like talking to the cat that ate the mouse. Upper management needs to know how bad this is for their future and share price(success).