Calmerry: Online Therapy App

Well, well, well, well, well, well, well, well, well, well, well, well, you'll pay attention to naming the princess, the young master, the young master, the young master and the young master all at once

Good home-made products are easy to use, interesting without gorgeous pictures, but they are fascinating

I like it by name. The software is very good. fervently support

You have to reach out to customer support to cancel your subscription, and they are super slow to action. It’s been over a week and they still haven’t cancelled my subscription while more charges keep coming in.

I’ve been through 6 counselors in 4 weeks. 2 never responded at all. They all use auto replies which makes me feel unvalued. Now they updated the app and when you update it, then open the app, it says you need to update the app to use it after it’s already been updated. So now I can’t even log in to get my awful counseling service during a huge life crisis

I got lucky and I got paired with a counselor who I have good rapport with and I’m so grateful for her support for getting me through some extremely difficult things in my life. Sometimes her responses are sporadic and can go a couple days between but overall she is on point with responding at least once a day. The app itself could use a little work. Messages sometimes get deleted when they don’t send or appear to have been sent (on both our ends). It keeps asking me multiple times a day to accept the new terms & conditions. Overall I’m satisfied but there are some glitches that could be improved on please.

I was matched with Gina j, and this person does not care. It was like chit chatting with an AI Bot. Responded once and that’s it. There was no give an take suggested to watch some YouTube videos and that’s it. Never followed up never dove deeper into what I needed help on. What a waste of money and time. Do better, bring in people who actually want to be therapist to actually help people. These people are just there for the easy money. It’s obvious that nobody checks up on them once they’re hired. Now that I’ve canceled my subscription, the therapist all of a sudden wants to be following up and telling me if “ I DONT REPLY SHE DOESNT GET PAID “ how unprofessional.

A company that has exactly 7 counsellors and some of them aren’t even taking on new people. The notion that you can choose the right therapist is a lie. Well, you have these few options only. The system did not work. I didn’t receive anything from my matched ‘counsellor’ for days, sometimes for weeks. I have been offered 10+7 days as reimbursement as the whole thing was an embarrassment for the company, really. When I saw the billing date remained the same I complained, pointing out that the free days offer is pointless if the billing date won’t change. I received a written promise on that the free days will be refunded upon cancellation. When after a couple of months, they have disconnected me from my quiet therapist without any explanation, I have decided to cancel. They have not sent the money back for the free days as they promised earlier. After official complaint, they did refund the money. I was happy to let it go. But then, today they sent me an email with 8 paragraphs of typical polite nonsense with one sentence that had a meaning: “ While we cannot offer a refund for the free days, we would like to emphasize our commitment to …” I’m sure I don’t need to explain how frustrating this email felt after trusting this company with my money, that they will help me with my mental health. I told them, they have already sent the money back and pointed out what an embarrassment for them to say no afterwards it is. I didn’t yet, but reader, try Better Health instead.

We paid for a whole month of service for my wife to be able to talk to someone and the counselor will not respond. It’s been about 3 days we’ve been waiting. The website provides a number that simply tells you all members of the team are busy and hangs up. We don’t expect the counselors to be at her every beck and call but for the love of god it says she has set working hours and should at least have the decency to respond once. If we get our money back or get a significantly different experience soon I will be more than happy to change my review or delete it. However I’m beginning to think that this is almost certainly a scam. If this review is up and unchanged, I would avoid choosing this place as a company to entrust your mental health or money with.

Password form issue cannot login.