Capital Bikeshare

Does not work with French phone nb

Application pratique permettant de découvrir washington et ses environs différemment ! Pas trop cher à mon sens ! Je recommande !!

Offre une liaison avec l’application Apple Santé pour comptabiliser les temps et paramètres.

Transit info built into the app was a great way to navigate the city. It’s gone now, so I’m deducting a star. Otherwise, the app works great and I enjoy using it.

The app works fine in some ways. But getting help through it is next to impossible.

For the last few days the app sends an sms every time a ride ends, despite sms being disabled in the notifications setting of the app. Now I have to manually block every CaBi phone number

I have never used a worse one. The most terrible app in history 🙂‍↔️

Sine an update a month or 2 ago the public transit on the app is no longer an option

The app used to show helpful transit info (buses, metro), but that info disappeared about a week or two ago.

I came to DC, saw these bikes parked outside a walmart and tried using one after downloading the app. I unlocked the bike through the app, but it did not get unlocked at the station and remained stuck. I contacted the customer support, he said he was sorry the station didn’t work. I should try another one. I tried again with another bike, once again it remained stuck. I told the customer service again. He said he was sorry and i should contact customer service again for refund of the charged amount. 24 hours later, i was charged 50 dollars (25 each for both the failed rides, it treated as if i rode the bike for 24 hours). I contacted the customer support twice again and they both said they will contact me with the right team. It’s been more that 2 days and no one contacted me. They don’t care for their customers. They don’t care if their bikes don’t work. Terrible. Would not recommend to anyone. Better take local transport, it’s much cheaper and efficient and you wont have to waste your precious time , energy and money.