Stop asking immediately for a review
Opened the app for the first time and it asked for a review.
Да, CapMetro полностью бесплатное и не содержит встроенных покупок или подписок.
⚠️ Приложение CapMetro имеет низкие оценки и отрицательные отзывы. Пользователи, похоже, недовольны его качеством или функциями.
Приложение CapMetro бесплатное.
Чтобы получить оценку дохода приложения CapMetro и другие данные AppStore, вы можете зарегистрироваться на платформе мобильной аналитики AppTail.
Opened the app for the first time and it asked for a review.
The first metro service I rode that blatantly shows their riders that their only concern is the college campus and huge companies that come to Austin. And if you don't like it their drivers will bully you‼️ fall asleep an miss a stop❓ driver will bully you‼️ look like a bum or NoT white or corporate❓driver will bully you‼️
The app is basically useless. Every estimate is wrong and some buses don’t even bother showing up.
As a systems architect / analyst, who regularly has engagements with large clients to collect feedback and customer experience to improve tools / apps, this is by far the worst design I’ve seen in a long time. App is not intuitive, clunky and downright unusable. The poor staff on the trains have to do customer support and they only learn the app through passengers teaching them. I’d suggest you put yourself in the end user shoes and revamp the entire app from the customer eyes and not the developers. Don’t use “jargon” only known by CapMETRO, use everyday vocabulary such as bus only, train only.
If you want to see when your bus arrives next, where different routes go, avoid this app as it is only endlessly frustrating to the infrequent and casual rider. It may be built well for the seasoned user but that’s not me
Nkmathm merci 🙏
I love the trip planner, but paying with the app is extremely confusing.
Finally figured key functions out
As expected, I can’t even log in. These developers don’t understand that people who rely on this app don’t have a car (you think even a kid would realize but no). They somehow cannot comprehend that we need this app to ride a public bus. We do not have ATMs just scattered around our neighborhoods for cash, so we do NEED this app. Do you think the developers even have degrees? You’d think a developer from Austin (home of UT) would know how to make a functioning app but I guess that’s too high a bar for these coders. Shame. Lyfts it is.
Don’t know what I’d do without this bus service. I’m 80 and don’t drive. It’s my only way to get to appointments. The drivers are all nice and helpful. They get me to my appointments on time and get me home too. Thanks Cap Metro! J Larsen
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