CareLINK

We could not be happier! No more inaccurate info collected by the answering service, no more delays in paging. Recorded phone calls mean we can review the conversations (even the 2am ones) and improve our documentation as well as having the records for proof of care. And it’s all HIPAA compliant!

I was a little worried about new technology with some of our other doctors, but this has been easy to use. The co-founders are very nice and responsive, and their understanding of clinical workflow has made our transition to CareLINK easy.

This has been so awesome for our practice and support has been great! We highly recommend it.

This app has been great for our practice! I really like that we can switch call via the app, so getting someone to cover call is easy!

This has made our practice much more efficient. I highly recommend it!

My practice used to use a phone dialer that would block our personal numbers but didn’t offer much else. Moving to CareLINK has been great because it helps us manage our call schedule (like switching last second), keeps an audit trail, and also blocks our personal phone number.

My only complaint is this didn't exist 5 years ago. The customer service and onboarding process has been so easy and the quality of the product impressive enough that I have been going out of my way this week to recommend to my colleagues.

Switching to CareLINK has been easy and the customer service has been excellent! We were truly fed up with our old answering service making errors, so this has been a welcomed change. In addition, for the first time we no longer have to call back into the answering service to switch call!

This app has been very easy to use, and it has made our practice much more efficient.

This app is a HUGE improvement over our prior call service app. The voice quality is excellent, and there is no delay when having a conversation with the caller. As an administrator, the online documentation is valuable. The designers/owners are tremendously responsive to concerns or suggestions for improvements. I'm extremely pleased with this app.