CB iMobile Banking

Very user friendly.

The app is great and if I ever have any questions or concerns the staff in the Putnam, CT Branch are very helpful and patient.

Current version is terrible. Super slow. Unresponsive at times. Crashes and closes at times. This app was perfectly fine - zero complaints - before the most recent update.

The app is defective in that you can’t open a checking account from the app. You are required to review a series of documents, and when you open one there is no way to close it and continue the process. Tried to open it via the link in the browser and that also wasn’t recognized. The app was obviously not properly tested. Piece of junk!

I can’t even register for the app when I hit the agree button it says I have to read the disclosures but yet there isn’t anywhere to click to read the disclosures, so I went back to home page clicked on disclosures opened it and skimmed through. After that I went back to register and still says the same thing. I’m at a lost here. Never had so much trouble registering on an app. Worst banking app I’ve ever seen can’t even say had because I never actually have had the app because it won’t let me register

Having transactions posted in red led me to believe I had overdrawn my account. I called support in a state of panic and wasted their time and mine trying to decipher my account balance. No financial institution should post withdrawals in red. Also I could not access more than one month’s activity. They kept saying it was my devices at fault. Both my phone and IPad?!!! Don’t try to fix this app. Whoever developed it needs to start over. Bad function all the way around. I have deleted it.

There’s no search engine and I can’t find how to set up my fingerprint!!

This is a thin wrapper around their website. Not designed for mobile at all. Buttons are too small to tap, often text has to be zoomed to read. The screenshots are a lie, it has no biometric support and mobile deposits are completely missing. Whichever 3rd party they want through for this, they should get a refund and replace. Useless!

When I click on something pending or a transaction the screen goes completely white then I am not able to hit a back because there isn’t one! Very frustrating application.

Worst app for banking! I hate it so much I can’t even explain!!! Can’t make a transfer? WHY? Terrible absolutely terrible. The ENTIRE team that developed this should be fired and never work in app development ever again!