CCRTA SmartDart

I live in Dennis and sometimes the bus it pairs me with is in Barnstable/ Centerville and it’ll keep pushing me back, then making me late for work. I think the cats out of the bag because I’d call my bus an hour and a half ahead of time and I’m on a queue. Saturday morning since there is no bus before 9:30 I think you should schedule more people to drive Smart DARTS. Also isn’t there now a limit for 10 miles? Why is my supposed Dennis/Yarmouth bus stuck in Centerville. Last week I had to sadly cancel. It’s hard on the Cape, you either have a car or a place to live and I choose a place to live. I take the bus daily but the earliest bus on a Saturday morning gets me to work half an hour late. The other day when I was going home from work, the bus picked me up ASAP. This service is truly great however it’s awful on a Saturday morning, don’t even try. I understand though since there isn’t a bus early enough.

Don’t use this app unless you love being late. Ordered the bus over an hour before I had to be at the place I was trying to go to and it didn’t pick me up for over an hour. Please do not use

App doesn’t work on my iPhone cannot add funds and or location to ride

I thought that this would be a cheaper alternative to Uber or lift but any time I need a pick up it goes to 30 min eta to about a 1:30 delay with no movement whatsoever on the map. I can’t see how any one with any semblance of a schedule would want to use this slow app and even slower picking

It’s frustrating because the service is super good, but the app is giving me such a hard time. I called them lots of times, they’re super helpful and sweet, but the location doesn’t work… I try to find any place and it doesn’t appear anything. I hope you guys will be able to fix that, because it doesn’t matter if the service is awesome if you can’t have access to it :(

It was suggested to me that this was an app that if you take the DART bus and have a pre planned ride it would tell you how far your driver was away to reaching you. This seems to be more of a last minute ride situation and you must add a credit card to even use the app. Disappointing and could be so much better.

App is awful for me. The service is ok. Sometimes they cancel the ride and I’ve had to pay double.