CCU FL Mobile Banking

I would like to say this is the most professional and supportive bank I’ve ever came across. I love working with every individual that I come across. Keep up the good work guys. Regards, Zac

I have been with Community Credit Union since the late 90’s … even though I relocated back to North Florida in 2015 (I think lol) I have continued enjoying the amazing service and personal attention this Credit Union provides it’s customers.. This is absolutely the best financial institution I have ever used … and I’m 75 years old! Thank you all at CCU Florida for the expert, professional, yet personal service you provide!

Recent Debits and credits disappear at around 11 PM and don’t show up again until the next morning after 6 AM. Very frustrating.

I’m no longer able to deposit checks with my phone. I have to use the android version on another phone that’s not activated to make deposits

The application is very slow at updating my account and that isn’t useful at all

It’s ok but needs some improvement in my opinion. Coming from using Wells Fargo app to using this was a huge difference and somewhat of a letdown. Doing mobile deposit is a pain in the butt… almost makes makes me wish I had just stayed with Wells Fargo. But this app serves the purpose and gets done what needs be done. I guess…It seems like it’s behind the times.

This app lets me do whatever I need to do to manage my account. If there’s something I don’t know how to do, or it’s something you can’t do on the app, I send a secure message and it gets taken care of. I travel a lot and this app makes things very convenient.

Does everything I need it to do. When not on line with my computer it keeps me up to date and makes a check deposit a piece of cake 🎂. 24/7 access.

The application with an iPhone will only display a wheel calendar for displaying calendar payment date. I prefer a monthly calendar from which select the payment date. Updated: I contacted community credit Union, which also appears to be the bill pay application developer, about my concern they indicated there was nothing they could do and suggested I change phones. I responded In past 5 years I have used bill pay in 3 different CUs using their mobile application and an Apple phone with no problems, etc…. I am not a programmer but it appears to me it would only take a couple lines of code to fix. Their problem reporting system is terrible. They said their is nothing they could or wanted to do and ended the ticket without asking me if I was satisfied. I really like the Credit Union and their people but they need to keep their systems updated and listen to the members (owners). I had a similar thing happened at Sears a number of years ago before I quit using them.

You messed up a good app. Bill pay doesn't work in the screen it's supposed to. I had to go Three Screens deeper to pay a bill. Put it back to the front please.