Char-Griller

Won’t connect to WiFi, drops from Bluetooth if I go more than 15 feet away…love the grill (gravity 980) have had other char-grill grills in the past love those as well!! App is pure trash though!!!!

App is unreliable for all features on the grill. Just stay by the gravity 980 set it up don’t rely on the app it’s useless. Wish I could have used that money for a different setup

I updated to this version because I was no longer able to connect to WiFi. I also couldn’t connect to WiFi with this app. The connection gets stuck and doesn’t go past the password screen. I was successful at connecting WiFi with an google android phone but it also doesn’t stay connected and started having the same problem

As all other reviewers say, the app loses Bluetooth connection 15 feet away from the grill, and WiFi backup does not work at all. I’m surprised the manufacturer could not hire a part-time developer to fix the app.

I don’t write many reviews, but this app is a clear example of a developer who either doesn’t care about it’s customers (the end user), or has such a strong feeling against the company it developed for (Char-griller) that it willfully wants a bad app. What is the purpose of a phone app for a smoker? So that you can monitor the status of the smoke when NOT next to the grill. Read all of the other reviews - unable to utilize both Bluetooth and Wi-Fi. Bluetooth drops when more than 5 feet away. Wi-Fi networks can be seen, but not connected to (when in Bluetooth mode). When disabling Bluetooth, Wi-Fi networks are no longer visible. Next smoker I’ll go back to a stick burner. At least my wireless thermometer app connects.

Ever since the update it can’t find my internet. I went with this model because of the internet capabilities, now I have to stay home and babysit this thing. Thanks a lot Char-grill!!!!

Horrible app

- Connection drops constantly, even when I’m literally standing right next to the grill. - the graphs for your cook will only update when you’re in range, when you’ve been out of range for a while (which happens frequently), rather than backfill the data that wasn’t recorded, this creates a step-function that’s not very useful or worth keeping. - needs some kind of cloud connectivity so I can access temperatures when out of the house. - wifi handoff is definitely non-functional. Only use Bluetooth, and even that doesn’t work - probably a hardware issue, but wifi can’t connect to networks that don’t explicitly separate 5 and 2.4 GHz bands, which is actually a significant number of modern home wifi networks. All of this adds up to an app that is virtually unusable, which is a shame because the auto-Akorn could be an absolutely incredible product, but with the app as non-functional as it is currently, I cannot recommend it as a product to anyone I know. Char Griller, I have some experience with programming, algorithms, data engineering, etc., if you’re interested please reach out and I will literally consider working for you to fix this app.

The app works quite well when I’m Bluetooth range. As soon as I leave Bluetooth range it’s a wild guess as to how long the Wi-Fi connection will hold. Seems like when the phone screen turns off, so does the Wi-Fi. Quite frustrating to have to constantly reestablish the connection. Other than that, it’s great…

This app used to be somewhat usable but now it barely functions. The wifi drops as soon as you close the app which really takes away from the entire experience of using the grill. I'm begging you to please fix this as this was a very expensive grill and there is no reason the app should be this bad.