chargeFUZE

I rarely use 3rd party charging services or USB charging plugins b/c of the incredible cybersecurity risk. It’s one of the easiest ways to be hacked. But my phone had been dead for two hours and my day had at least six hours left when I walked by a Fuze station. From the station to the website and the app I was disappointed at every turn. The Fuze station doesn’t work without the app, which makes the irrelevant app required (literally everything could be done at a kiosk, except finding the closest charger). That’s a problem, because, again, I walked by a Fuze station two hours after my phone died. I’m lucky I had my work cell on me, and that’s the only reason I could use this service I desperately needed. (I rarely carry my work cell outside of the 9-5, but it definitely takes better concert photos). The actually charging service itself wasn’t great either. After an hour my iPhone 13 charged from 0 to 37%. My personal on-the-go charger charges my phone from 0 to 100% in 45 minutes. But l literally couldn’t fit anything else in my 5x9 Truist Park approved bag for the TWICE concert.

I first got this app when I was trying to charge my phone at Century City mall, and spent an hour trying to sign up, to which the app shared tons of random error messages. Finally got signed up and couldn’t get a charger for some unknown error. Fast forward 2 weeks, I randomly get charged $40 for apparently using one of their chargers from 10pm-8am. Their customer service is through text, is automated, and doesn’t even respond or help you at all. One of the worst brands I’ve ever dealt with, and the first time I’m writing a review here.

Kheena from ChargeFuze…You are the best. I appreciate it. I need that types of coworkers in my life. IG: @_dmateos_

I used the device for 24 minutes but the system was down when I returned. The customer service kept in saying they will only charge me $2, guess what, they charged me $40 :)

They advertised a free 4 hrs of charging on their machine so I thought I’d give it a try. Once I put a card on file (required to ensure we return the charger after the 4h timeframe), the Fuze site said the promo code was invalid. I contacted their support team and they told me to kick rocks, the code was expired. So they’re actively advertising an invalid promo code to scam people into paying for their services. Gross business practice.

This app has saved me multiple times, I can think of at least two occasions where I would have been stranded without a way home if it weren’t for their mobile chargers. App itself is super easy to use and cost for charging is surprisingly cheap. Cannot recommend highly enough!

This portable charger saved me from missing my flight !! Super thankful I found the charge fuse kiosk

I’m so glad I don’t have to wait for my phone to charge before going out now. I went to a restaurant, grabbed a chargefuze powerbank, charged my phone and dropped it off at a bar two hours later. Insanely cheap for the service too, had saved me multiple times!

Rented one out for a hour and returned it at a different kiosk ( they promote returning them to Any kiosk for convenience) after I returned it to the different machine I got two $40 charges when it should have been a single charge for $2 . This is the second issue with them . The first time I also got a $40 charge . That seems to be their favorite number . I had to wait three weeks for my first refund . Let’s see how long my second one takes done with this company

I used it in sofi stadium and found out I was overcharged at $18. I contacted the support and thymes refund the money back. Same thing happened to my friend. I guess if I didn’t contact the supper they will just keep the money. 🙃