ChargeSPOT 自助租借移動電源

Got a charger at DisneySea. The map of where to return it using both Apple Maps and Google maps sent me to the wrong spot. Finally got a cast member to direct me. The device was hidden next to a bathroom but inside the doors hidden around a corner with absolutely not signage outside. Got charged an extra hour despite trying to return the device for over ten minutes. I reported in the app with no response so one star service. Not only that but the charger barely got my device to 50% with nearly an hour of charging. 👎👎

充電器不斷的斷電 需要一直按開關按鈕 反應給公司也不回覆 直接收款就算了

Used for 45 minutes returned and charged me buying all battery ?

Paid over $27 for using a charger for less than an hour. It’s been over 2 weeks and my refund hasn’t came back.

Dear customer service, How can I cancel the monthly charges since I am not using your service anymore

Great service available in many locations and it’s super easy to use

Honestly, worst idea when you can’t return it where you got it. Trash

My phone has been having trouble and the battery goes out pretty quickly. Being a tourist in Japan, I want to take pictures of everything so it sucked that I couldn’t cause of my battery. When I found out about this it completely changed the mood of the entire trip. I did not have to worry about my phone turning off! I don’t think there was a day I didn’t use one in this trip. Best invention ever!

骗钱不退押金

I’ve been using this app to use charging spots for the past week, and although it has been pretty cheap and helpful, I’ve found faulty chargers twice now, where I’ve had to either contact customer support to refund or return within the two minute window. The customer support employee I talked to the first time did not seem overly concerned with the broken charger and had me return it to a docking station, without flagging it or reporting it (to my knowledge). Please add an easy “report as broken” option to the app so that these will no longer show as options that are available to rent.