Choice Hotels : Book Hotels

I've been loyal to Choice hotels for 3 years. During this time had multiple issues with wrong rates and missing reservation. And never got any compensation for that. Spent hours on the phone woth them, and all i get is "we appologize". That is not what I expect to get back after loosing my funds on their mistakes. They are not flexible at all. They just want your money for the room, and when it goes to problems, they have never solved a single issue that I had. They don't respect their clients, so why should we bring our money to them. Use booking.com instead, always good service from them for last 6 years. With Choice Hotels double check your rates and call to hotel beforehand to verify that you do have a room booked. Otherwise you'll get their apologies and will lose your money. Be careful!

Super ravi de cumuler des points durant mes nuits de déplacement pour le travail mais quand est-ce que avec le choix des unités en kilomètres et de degrés Celsius on pourra choisir le français.

Don’t work, even when we call the support

Great app, easy to search and book hotels. Up until about 6 months ago I could add reservations to my calendar using the iPad app, although I can add using the app on the phone. So now I make reservations in my iPad then go to the phone to add them to my calendar. It’s a good work around but a bit of a pain if we are travelling in the US without our phones.

Au Canada, il y a 2 langues officielles et le français en est une !!!

Add stay to calendar doesn’t work. Shows you a price then you click on it and it’s for non refundable non cancelation. Deceiving. It’s actually higher if you want to be able to change it.

I don’t know if you realize that your customers are travellers that come from all over the world… and speak all kind of languages. Why is you app solely in English? Your customers chose you … why not give them a few CHOICES in return!!! … I‘ll take "french" please

Pourquoi me demander de choisir une langue pour après ignorer mon choix? Quand je veux utiliser mes points pour une nuitée gratuite; je retombe sur le site de réservation régulier sans que cela tienne compte des points et n’affiche pas le nombre de points nécessaires à la réservation. Pour info, je viens de retelecharger l’app. sans changement…

App seulement en amglais😡😡😡

Dirties place I have ever stayed at. Blood stain on the top blanket and a yellow stain on the comforter under it.