Circles - Mental Health

I have used this app and I am so disappointed. It is unsafe. You can literally be on the app for a minute and start to guide rooms. There is no vetting process for the free guides. Many of the guides are very judgemental and few of them have a clue about the topics of the rooms they are leading. I was personally promised my life would be better because the stars were lining up in some weird way! My friend was asked to leave a room because she was”too old” to understand grieving a divorce! Another friend had their story shared amongst other rooms they weren’t even in! The guides are not at all professional. The same guide who promised me my life would be better because of the stars kept harassing me with messages telling me to “Move on Boo” and more such unprofessional stuff because I reported her. She has zero education or training for leading groups. They are only interested in your money. Therapy would be a better place to put it in my opinion.

And I would love it if it didn’t glitch on me every time I switch from voice chat to text chat. Any way to fix that?

It's a great app for the situation that you're going through. Besides, how great of an app. TO THE PEOPLE THAT HAVE MADE THE APP, it is constantly bugging and getting worse. Please fix it immediately.

Circles is such a great resource when going through a tough time. It really does help to know you’re not alone in your experience. Having a community that actually understands and can support you in the way you need is an unmatched feeling.

This app did not help me at all. You’d do better spending your money with an actual therapist. I unsubscribed but they keep billing my account so now I’m about to change my card number since they won’t stop!!!! Don’t download this app!!!!!!!

As of yesterday June 26th 2024, I cannot open app except to a blank screen. Sent email for help. I paid in full; began in April 2024 and subscription ends in March 8th of 2025! I haven’t received any response so I canceled subscription. Also it began as a trial and automatically went to pay in full at top price without warning. As I heard of less expensive offers and monthly payment offers. I used this platform as I cannot reach you!

I really liked the original app design (purple / blue) rooms and all. It was more playful and good energy. This new brown-ish / beige design is kind of depressing lol - but great app, really a fan of what you guys offer!

This app WAS a good space ,, the people were wonderful but then corporate got greedy NEVER gave any of us a heads up and forced subscriptions on everything on app,, not everyone could pay that’s why the Free part was a godsend,, but we were NOT told this was happening and people were blind sided,, triggered a lot of people who have narcissistic people in their lives and then have the app do the same thing,, cruel and indifferent,, sad sad time when they hurt people like they did,, impacted mental health of everyone dependent on connections in the app,, not everyone could even afford the discounts they offered only if they were contacted,, RIDICULOUS!!!!!!!

They show having meetings during the day. If you sign up there is a good chance the counselors won’t show up at their own meetings. When they do show up, they won’t contribute informative information, you will here stupid questions and then, sorry. Very disappointed.

Provided them several screenshots of having paid for and subscribed to their premium and instead of helping me when I was getting errors through even their app saying I have a subscription they just argued with me. Asked them to delete my account. When someone is already struggling with things this is the last thing they need to deal with. Reaching out for help and then spending money when you’re in a difficult situation to just have to argue with customer support is awful treatment.