Citizens Bank (IN)

When they send you emails that there are attempts to log into your account they give no information no location or from what device no way to reply or a number to call nothing no info whatsoever on the email it locks you out after 1 failed attempt of trying to log in this is one of the worst apps I’ve ever used

When they send you emails that there are attempts to log into your account they give no information no location or from what device no way to reply or a number to call nothing telling me officially that it’s the bank when I try to reset my password it gives me security questions I haven’t even filled out or just says question with no question the app is horrible don’t get it or use it

This app is absolutely horrible. It always locks me out of my account, which makes it very difficult to keep track of my balance. It even asks security questions that I never even set up. Very frustrating!

I’ve never used a better app for a bank!

Used the app fine for years and now it won’t open beyond the splash screen. Uninstalling the app fixed it for about a day before the same issue started.

This app worked pretty well until a month ago, now I cannot open it on my iPhone 6S. I know I have an older phone, but the phone works great for all my other needs. This must get fixed quickly or I will have to change banks after 50 years with Citizens.

The recently updated app does not progress beyond the opening splash screen. It could be that, in supporting newer phones and operating systems, my iPhone 6 lost the app. Whatever the cause, it needs fixed! Update: Despite this review and contacts with the bank, the app does not work with the current iOS for an iPhone 6. 2nd update: A new version of iOS fixed the issue. However, mobile deposit function does not work.

Doesn’t work with IPhone 11 please fix

This app will not even open on my iPhone XR

Stopped working and locked me out