City Hypermarket

after paying and waiting for the order no one contacted me then when i asked them about it they remembered that they had a problem in system and can’t deliver my order today

The order, which was supposed to arrive between 4:30 and 6:30, was only delivered at 9.30. Many items are missing. The missing items are all main products, the main purposes for which I placed the order. Customer service kept lying every time, saying the order was on the way and would be delivered now. Lulu is the best for delivery.

Very bad shopping experience with this app Not only one time missing items and very delay at the delivery time Not recommended

They have bad customer service and they dont deliver on time

Very easy to shop, and quick delivery.

The app is one of the best in grocery shopping, item details and ingredients can be found. The item viewing window lets you go back to the main list quickly without starting over. Editing your shopping bag and checking out are super easy. BUT.. you may get lots of missing items after you place the order, while the items are actually available! I guess they’re not available in the spot they shipped the order from & they won’t collect your items from other stores. Plus, if you get free shipping for your order, they charge you for shipping after refunding the missing items!!

قمت بتحديث التطبيق اليوم فتفاجأت انه أخرجني من حسابي ، حاولت الدخول فظهر لي ان كامة السر خاطئة، فأردت تغيير فظهر لي ملاحظة انه تم ارسال رسالة لي الى بريدي الالكتروني لكن لم يصلني شيئ ثم حاولت الدخول وانشاء حساب جديد لكنه لم يقبلني، أرجو ان تحلوا المشكلة

App is not user friendly Items not updated Unnecessary limitations to certain items that needs to be reassessed Payment portal is unclear and shows limitations

برغم كل شي افضل خدمة توصيل على الاطلاق .هذا و انا جربت كثير .

I will never order again through City Center app. They sent WhatsApp message that, some items have no stock, you can change to other brand product… and also they missed some items which I already paid for it, when I asked the delivery driver he told, it’s normally happens with us. You can call customer service. But no response from customer service. My suggestion don’t order anybody. Worst service!!! 👎👎👎