City of Cape Town

I thought great, a new app to better view my accounts on COCT. But nope login takes you to browser page in the app that is not mobile friendly at all. So I’ll just carry on using the website.

The idea is very good but the UI and UX is horrible. Maybe give the tender to somebody who knows how to develop apps.

Updated comment: This app seems to have entirely stopped showing the load shedding alerts rendering this app not useful. Thus the 1 star, should be zero really as loads bedding schedule is the primary use of this app for me. A real pity as it looks beautifully designed.

Lately the loadshedding times are inaccurate and does not show the latest stages and times for my area. Only updates AFTER the lights go out. What’s the point then???

Personally I think its way off. A user should never be redirected to that horrendous “portal”! Wanted to check if my last payment cleared and I feel nauseous. Rather copy ESP to show load shedding and dump the rest, it is useless and clutter a potentially useful app…

The app seems to be a wrapper for the desktop equivalent. When attempting to view my rates invoice for the month, the UI is unusable (made for big screen). A mobile only version of the site would make for a better user experience in the app.

The app won’t let me submit a fault and won’t tell me what is wrong with the form I am trying to submit.

Thanks for the recent update to the load-shedding tab that was a poor effort in the last release. It looks much better but is still lacking efficiency. The “My Areas” section is just way-too-out of place. The explanation text can be smaller; but also that whole block can be moved to the bottom of the screen or elsewhere. A user is not adding multiple areas everyday. Please think about the frequency in which information is requested and used by people to determine widget display order. And please bring the map back!

Bring back load shedding schedule which shows the actual time period for the day. Also how about getting push notifications to work with a heads up like what you get with the EskomSePush app.

You might as well just log on straight from the web, if you make it an app, at least make it navigate like an app…