Clientbook Retail

App continues to have bugs, coworkers and I have to frequently delete and reinstall app to get it to work. Messaging feature works when it wants to. The web based version of Clientbook is great, but their app is terrible. Fill out a help ticket, get asked a million questions send them screenshots and continue to have issues. It is extremely frustrating dealing with luxury goods/clients and having the same issues over and over again. A fifth grader could build a better app with less bugs.

We have been having some progressing issues with the application including compatibility with other mobile devices that are not apple products - 2 sales associates have Galaxy phones and the service has diminished since the update. Sometimes it seems near possible to send images to customers for merchandise and products they are inquiring about as well as just getting reminder messages to customers that their jobs are complete

Clientbook has proven to be essential in our growing business. It provides us with a quick way to clientele and communicate with our customers and is increasing our reviews significantly. I’m so glad I decided to get Clientbook!

Great tool

App was slow. After this most recent update the app won’t even open. Evey time I try it crashes

Too many issuies often

The app design is ok, although there’s definitely a lot that could be improved as far as layout and design. Where the app really has issues is performance. This app consistently glitches and bugs out every single time I use it. It always has issues with loading all store messages sometimes glitching out and only showing messages starting 2-3 weeks back. Not uncommon for a single conversation to have issues loading. Also lots of bugs sending messages where they take forever to show on our end after sending. Considering this is supposed to be an app based company I’ve so far been very disappointed with Clientbook. Don’t even get me started on their browser version. It’s only worse. Lots of potential but poor performance.

Love Clientbook!!!

Great app

I can’t say enough about Legend’s training. He is patient, thorough and knowledgeable. I am so happy we made the decision to sign on.