CLT+

I’ve found the trash/recycling calendar and the bulky item pickup tools to be very helpful. The navigation and layout could be improved.

Ever since it updated to the new version, it just gives me an error to call 311 rather than use the app.

Used to be helpful now does nothing

The app is decent, but really I just use it to see if it’s trash and recycling or just trash pick up in my neighborhood. At the top of the screen, it shows current date, but below that with the events, it is defaulting to two months prior. I have to scroll and scroll. Sometimes when I do that, the app starts to go wonky on me and I can’t see the current date at all.

Any attached images will throw a cryptic error. Looks like hief (the default image format of all iOS devices) is not supported. Converting to png will allow submission of photos, an oft annoying process when already trying to enter information reporting an issue. Due to the error saying nothing about this, most users will not understand why they cant submit a report and will give up leaving an unknown number of issues go unreported that otherwise would be.

Best way to communicate community needs, from bulky trash pick up to yard signs in public way to request for sidewalks, crosswalks and traffic signals. Easy to use, quicker than sitting on hold through 311.

Trato de hacer algunos reportes para beneficio de la comunidad y simplemente no acepta enviar siempre me dice “error “ esta nueva versión es peor que la anterior

I don’t understand what is the r point of having app and paying for it, when it doesn’t work. They really need to hire better developers or better product owners. I hope all the issues will be fixed. Please learn from Duke Energy

This is a great app but looks like it needs an update. It keeps giving connection errors. Please fix because it’s a great app normally!

Doesn’t allow you to send feedback. It doesn’t respond with any updated and closed request with out any action. It’s sad.