Club Studio

This app could use a make-over. It looks like someone at their office said “I’ve built an app before I can do that” and they just went with it. Most of the time when scrolling through available classes, the screen won’t allow you to scroll to the rest of the day and gets stuck midway through the list. I would like to see a way to track my check-ins. I like the achievements section, but I want to be able to track all check-ins so at the end of the year I can assess how many times I went to the gym, not just classes. It’s nice to be able to track month-to-month too so I can see if I’m working out more or less. A description of the classes would be nice too— like what’s the difference between yoga flow and yoga restore? I would also like to see the app send a notification to the front desk that I’ve arrived when I pull into the parking lot. The notification that pops up with my barcode when I arrive is very nice, but if the front desk can anticipate my arrival and say hello to me by name when I walk through the door— that would be the type of luxury experience I expect. Also, I think the barcode needs to be slightly bigger— the front desk sometimes has trouble scanning me in. I’m looking forward to seeing how the app evolves!

This app is so buggy and broken so often that it has impacted me from scheduling classes as quick as I can before it fills up. So many instances where the app bugs out to the point I can’t even schedule any classes and the only way to “fix” it is to restart my phone. But by then, the classes get filled up which is completely unfair to the user. We shouldn’t be punished if we get unlucky with how the app behaves. I hate this app so much that it makes me want to quit the gym altogether.

Unfortunately they have recently introduced a double scroll on the Book section that makes it a nightmare to navigate. I have actually missed multiple classes because they got booked before I was able to make it work! That section doesn’t need a double scroll!

Every update brings the opposite of stability fixes and improvements. Sometimes while on the waitlist you can unwaitlist and there are spots available, at what point are you added to the waitlist?

I don’t have a single other wellness app (Orangetheory, 24 hour, defense studio, core power yoga, etc) that doesn’t integrate the booking module with your calendar. It’s really troublesome to have to manually keep it in sync.

Apps desperately needs calendar integration for class bookings. Also adding descriptions to the different classes would go a long way. It would also be great to list the area of focus for CS4 classes, ie: “Monday CS4 - Upper Body”. I’ve never been to a gym or workout studio that doesn’t share what muscle groups will be focused on for scheduled HIIT classes — this creates a huge problem for people who incorporate other workouts into their fitness regime (like regular weight training) and need to know which CS4 classes they can sign up for so they aren’t working out the same muscle groups out two days in a row, or even for people who have injuries and have to avoid working out certain muscles. So bizarre and I hope this gets fixed.

The app is super slow when trying to book an class, it takes many seconds to refresh and often times it fails.

I appreciate the simplicity of the Club Fitness app, and the achievements section adds a nice motivational touch. However, it would be more convenient if there was an option to directly book classes to Google or iCalendar. Additionally, having detailed class descriptions would be helpful. For instance, distinguishing between reformer classes for beginners and advanced practitioners would be beneficial for users to make informed choices. Overall, a great app with room for these improvements!

The check-in tab should be first, not VIP pass.

This app is so annoying to use and there are so many user friendly fixes that are common sense that would make it a good one. 1. When you are waitlisted for a class it doesn’t show you where you are in line so you don’t know if you are the next person or 20 people deep and should just get a different class 2. It doesn’t tell you if you are within the time frame cancellation window that charges you. There should be a notice that pops up when you cancel if you are going to be charged. 3. The UI when you book a class is awkward because over half of the screen is for different filters (date/ studio/ etc) and so you can only see three classes at a time as you scroll up and down so it is hard to compare what classes you’re interested in. The information could be much better formatted. 4. The app doesn’t sync classes to your calendar 5. People are allowed to book a week to ten days in advance. What about the people who have flexible schedules and don’t know their schedules that far out? It would be nice if there was a shorter booking window. 6. The cancellation window is 12 hours if you don’t want to get charged. That is a long window. Where is the flexibility? 6 hours would be much more reasonable before charging people.