CMX Cinemas

Messed up ordering when trying to manually enter the CC information. Sent me back to the Home Screen of the app and then the seat I was trying to pay for was unavailable. Made it difficult to coordinate with friends and family to sit near each other.

CMX Movie Theater App is the Best!!! A++

I login to the app and it prompts me for an update but there is no update available upon getting to the App Store. I cannot use the app until supposed update so I can’t use my passport membership for CMX

If you pay for the full year Passport instead of monthly you are SUPPOSED to be upgraded to Diamond Rewards status which entitles you to free tickets sooner and other benefits. It didn’t happen and there is NO tech support. Also no one at the Tallahassee FL theater answers the telephone. In fact the voice recording still has the “closed” message from two days earlier for a hurricane that never arrived. Caveat Emptor - let the buyer beware.

I was purchasing a ticket and then I switched to my library to see a picture of a promo code that I had , and when I switched back to the app I lost all the process of the purchase and when I tried to purchase the ticket again the same seat was not available anymore because of me switching to the library , that’s annoyed me a lot , it should be fixed cause I had to picked another seat and another code 😒

Enjoy clean surroundings- great seats- good deals on movie tickets!

The app crashes every time I try to check out. It used to work fine. I have to buy my tickets on my laptop. It updates quickly on my app, so I can scan my account code at the theatre and pick up my ticket no problem. But suddenly I cannot complete a ticket purchase on my app. Update 3/8/23 -still crashing. Update on 8/6/23. This app crashes 100% of the time when I try to tap payment method. Some comment from developers would be nice. I’m removing a star.

I reserved two seats, went to look for credit card. When I returned the seats appeared as taken. Chose two other seats, card was old, went to change it and same thing happened. Finally the third time it worked with the third pair of seats. Seems that seats time out fir a while when selected.

The app will not send verification emails to complete new account process.

Not clear on website that you can’t bring a teenager to a 9:30 show with adult.