Columbus Crew

Greatest team the world has ever seen

The new update makes the app so much nicer to use and really helps supply everything I need all in one place

I’ve tried for years to download my full season tickets through the app without success. I always need to sign in through my account manager on the website.

My wife (sth) often shares game tickets w me and others for when she (or us) can’t make a game. It’s worked so far until 10/12/24 game. The app denied my shared tickets (“not from same Apple ID acct “- how is apple even involved??) I use her Crew/ticketmaster logins to keep it simple, but not anymore. I’ve tried creating a new Crew acct & pairing it w Ticketmaster - still nothing (red banner “unexpected error, try again”). No one at the stadium can figure this out. Why a tie in to Apple ID??

I have to reconnect my Ticketmaster every time I go to view my crew tickets. It’s very frustrating when I’m walking up to the stadium and can’t get in because I have to reconnect my ticket master account. Honestly I’d much rather the tickets just live in Ticketmaster instead of the Crew app. Their app actually works.

What is the point of the app if I can’t manage my tickets as a STM? Always get a “can’t read data because it’s in the wrong format” when going to the ticket view and then when I view them via the web, a “workaround”, the “add to apple wallet” button does literally nothing.

Thank you for rewarding your season ticket members with a non functional app that forces me to use work arounds to access my tickets! This is great!!!!!

Not reliable for ticket management.

The app has been updated multiple times in the last few months to “enhance” user experience, specifically regarding ticketing, and my experience has not been enhanced. After deleting the app multiple times, making sure my IOS is up to date, and redownloading the app, I’m still unable to add the tickets to my wallet. There is no “add to wallet” button available in the app or account manager through the web browser- even though there is an informational pop up that reminds me to add to my wallet “to beat busy network connections”. Very frustrating that this is still an issue after several months.

Why can’t I download the tickets to my Apple wallet anymore?