Community Everywhere

Mobile Contact Center WFM App

Разработчик: WFMSG
Скачивания
Доход

Описание

**THIS APP IS ONLY FOR EXISTING CommunityWFM CUSTOMERS!**

*Visit the CommunityWFM website to learn more about the modern workforce management software solution for contact centers.*

Take a modern approach to workforce management!

The Community Everywhere app has been built from the ground up to assist both agents and supervisors with managing schedules and attendance. View shifts, send messages, and more through an easy to use interface built to improve communication within the contact center. The app is an extension of our modern and simplified approach to workforce management.

Are your agents engaged in the scheduling process?

Running a contact center is demanding and requires modern technology to maintain satisfactory service levels while still controlling overhead costs. WFM analysts need real-time and streamlined information to make key business decisions and staff adjustments. Community Everywhere is a modern WFM app for agents and supervisors that extends outside of your contact center, providing cohesive communication between agents, supervisors, and analysts. It’s a mobile solution to ensure the most accurate and timely information is available to everyone involved.

Within the app, agents can...

- Receive notifications
- View their schedule
- Request time off
- Check memos
- Mark as late
- Take sick leave

The app also provides supervisors with a unique experience where they can...

- View attendance information (arrival/attendance summary, automated schedule attendance monitor (ASAM) data)
- Alter attendance records (check people in, mark as late or absent)
- View adherence information (see which agents are in adherence or not)
- See today’s schedule and shifts for each agent
- Review and approve pending time off requests
- View recent notifications from the software
- Send a message to a colleague or group
- View team memos and create/view news
- Approve or deny photo change requests

Download the app today and join your team!
Скрыть Показать больше...

Скриншоты

Community Everywhere Частые Вопросы

  • Приложение Community Everywhere бесплатное?

    Да, Community Everywhere полностью бесплатное и не содержит встроенных покупок или подписок.

  • Является ли Community Everywhere фейковым или мошенническим?

    Недостаточно отзывов для надежной оценки. Приложению нужно больше отзывов пользователей.

    Спасибо за ваш голос

  • Сколько стоит Community Everywhere?

    Приложение Community Everywhere бесплатное.

  • Сколько зарабатывает Community Everywhere?

    Чтобы получить оценку дохода приложения Community Everywhere и другие данные AppStore, вы можете зарегистрироваться на платформе мобильной аналитики AppTail.

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Community Everywhere Отзывы Пользователей

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Community Everywhere Установки

30дн.

Community Everywhere Доход

30дн.

Community Everywhere Доходы и Загрузки

Получите ценные инсайты о производительности Community Everywhere с помощью нашей аналитики.
Зарегистрируйтесь сейчас, чтобы получить доступ к статистика загрузок и доходов и многому другому.

Информация о приложении

Категория
Business
Разработчик
WFMSG
Языки
English, French, Portuguese, Spanish
Последнее обновление
4.01 (2 месяца назад )
Выпущено
Mar 18, 2016 (8 лет назад )
Обновлено
5 дней назад
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