Connect.Mobile

I can book online. However, the booking details do not show up in the app. Very frustrating.

The app is really unreliable. It doesn’t always recognise your password so you have to delete and reinstall the app. The other annoying aspect is it lets you log in then as you try to book something it throws you out and so you have to do it again.

It keeps reloading to the sign in page after I authorise the authentication code on my app.

This app has to have been put together by a child. Why have you wasted money doing this. Can I suggest you get your developers to actually try using this app.

App now useless. I have SSO 2FA with Microsoft Authenticator so when I log in to Agiito the SSO dance rightly sends me an auth request, but when I approve it in the Authenticator app on the same phone and return to Agiito the app goes back to the beginning of the sign-in process - therefore I can no longer log in at all !

On the previous Agiito app all the rail connection details were displayed (all stations and times of connections through the journey) , the connect app doesn’t have any of this information.

A real pain to log into, if you forget your username apparently you can get it sent to your email. This doesn’t work, despite entering the the same email address Agiito has contacted me on in the past, it doesn’t work. This also happens with the password reset function, again using the same email address I know my account is linked to. It’s not bad once you’ve logged in, but literally takes an hour.

No comes with added annoying music jingle whenever you load a screen in the app. Hurrah!

Does what it has to, but functionality is slow and the look and feel is dated and of low quality. Logging in time after time after time is tedium ad infinitum.

So my organisation enforces SSO which is standard, but every time I open the MS Authenticator app to approve the request (which has to be done). The Agiito app drops the session and prompts me to sign in again - the new version of stuck in a boot loop…